“Impressive ! Phone line reachable & able to help bçs my flight delay 9hrs. Driving 270Km, I was 5min late, staff no complaint even they said wait me till 11:00pm !
Spaces room. Grand hotel inside both paintings, furniture with good match. Like stay at a small castle. Traditional Scottish restaurant, cosy, good food. Friendly greeting staffs. Big laund in front ... so good!”
“This should be a marquee hotel with its history and design. But it's a very tired property being sweated by owners for the last bit of value. Hotel's business is mainly coach parties, so the few rack-rate customers like us feel marginalised. Seriously understaffed to serve and clean up after 3 coach parties at breakfast. Cleaning of the public areas is skimpy. Maintenance likewise.
Barely adequate overall for £140/night at end of Sept. For the record, I think I should have spent a little……
“The ambiance of the property was fabulous. It is an old building and was charming. The main bed was comfortable BUT the futon's were actually chairs that folded out and they were EXTREMELY uncomfortable. There was no staff available. It was all contactless. The bar was the same no people. If you didn't have cell phone to use the QR code you could not get a drink. The breakfast if you didn't pay for it in advance was not available as expected. I found the place charming but unwelcoming. However……