9/10 Wonderful! (3,293 reviews)
Pros: Excellent location, friendly staff, quiet room, and a solid breakfast.
Cons: Housekeeping was below standard—stains on my bedsheet weren’t changed after cleaning, and tissue paper on the floor was left untouched, suggesting no proper vacuuming (just a quick blanket tidy). The first night was also unsettling: a man mistakenly entered my room while I was asleep due to a front-desk room assignment error. He apologized and left immediately, but it’s the last thing you want when traveling alone or with kids. Staff gave me a meal voucher and said they’d investigate, but I never received any follow-up.
Overall: Decent strengths, but the cleanliness and safety lapse outweigh them. I wouldn’t recommend staying here unless it’s for a discounted price.
Reviewed on Dec 8, 2025