Ratings based on 1,420 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Island FL

Family visit

Posted Jul 18, 2017
We came down to visit our Grandson for his 1st birthday, plus it was his Daddy's birthday as well. The hotel was that far from their home ao it was in a perfect location for us. We will definitely come here again.
Comment from Hotel Management
Jul 20, 2017 by lq1048gm, Hotel Management
Dear Dee Happy Birthday to your Grandson Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, General Manager
2 out of 5
by A verified traveler from Quito Ecuador

Run down, needs mayor maintaining

Posted Jul 7, 2017
The hotel was not keeped well, sfuff friendly, room carpet smell. Would nor stay there again.
Comment from Hotel Management
Jul 8, 2017 by Joseph, Hotel Management
Dear Julio, We're disappointed that your experience with us was less than ideal. Your experience is not on par with the level of service we work to provide. We'll be addressing your concerns with the appropriate members of our team moving forward. We look forward to sharing a more positive experience with you soon. Joseph Assistant General Manager La Quinta Inn & Suites Sawgrass
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
The Hotel was nice, but a little dated. The hallway had a little musty smell, but everything was clean.
Comment from Hotel Management
Jul 8, 2017 by Joseph, Hotel Management
Dear Valued Guest, Thank you for your feedback of your recent stay with us. We understand you were unhappy with the condition of our hallways and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will work with our housekeeping staff to prevent this from happening in the future. Thank you Joseph Assistant General Manager La Quinta Inn & Suites Sawgrass
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Posted Jul 6, 2017
Pros: Convenient location to Sawgrass Mills and other stores.
Cons: More variety with breakfast. Rooms should be vacuumed daily.
This was my first visit to your hotel. Very helpful staff especially Erika.
Comment from Hotel Management
Jul 7, 2017 by lq1048gm, Hotel Management
Dear Valued Guest I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
3 out of 5
Recommended
for Couples
by A verified traveler from Tegucigalpa

Nice Hotel

Posted Jun 28, 2017
Pros: Relative good price
Cons: options for the customers.
Location: not much to do nearby.
The hotel is good to go to sleep, if you are going to be busy, but for a stay or a vacation i believe there are other options.
Comment from Hotel Management
Jun 29, 2017 by lq1048gm, Hotel Management
Dear Daniel Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Clean room. Fast friendly service.

Posted May 13, 2017
Enjoyed a very peaceful nights rest after Concert. Room had microwave and refrigerator they also serve breakfast in the morning. No complaints Check in was fast and I was met with a friendly smile
Comment from Hotel Management
May 15, 2017 by lq1048gm, Hotel Management
Dear Amy I would like to thank you for taking the time to share your experience with us. We take great pride in providing a Here for You experience. Your feedback is a great testament to our hard work and dedication. IM glad you enjoy our breakfast and our Here for you service. Rest assured I will share your feedback with my team so they can share this moment together. Warm Regards, Pedro Ondarroa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel

Posted Apr 28, 2017
Close to all shopping, great staff, very clean, convenient location
Comment from Hotel Management
Apr 30, 2017 by Assistant General Manager, Hotel Management
Dear JK: I would like to thank you for taking the time to share your experience with us. We take great pride in providing a Here for You experience. Your feedback is a great testament to our hard work and dedication.Rest assured I will share your feedback with my team so they can share this moment together. Warm Regards, Daniel Castillo
3 out of 5
Recommended
for Everyone
by A verified traveler from Jupiter Florida

Nice hotel near the BB&T Center

Posted Apr 28, 2017
Pros: inexpensive, neat and clean. The Receptionist was great!
Location: BB&T Center, Sawgrass Mall and Business Park, Lester's Diner and several other restaurants
This is an older hotel that has been well maintained. The rooms are clean and neat and relatively quiet.We stayed there because it was near the BB&T Center where we attended a concert. The Receptionist was delightful. She was up beat and friendly and presented a welcoming note. If you are looking for an economical place near the Sawgrass Business Center or the BB&T this will suit your needs.
Comment from Hotel Management
Apr 30, 2017 by Assistant General Manager, Hotel Management
Dear EA: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Daniel Castillo
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Jamaica

Comfortable, basic lodging

Posted Apr 19, 2017
Cons: I know the breakfast is continental, but after 6 days of eating the exact same thing, it got old, fast. A little variety every other day would be go
Location: Close enough to Sawgrass mall. $7 each way on the hotel's shuttle.
Great front desk staff. The young lady took the time to help me sort out my charges with Expedia and posted a package for me complimentary. Beds were really comfy. my room was spacious and had all the necessities.
Comment from Hotel Management
Apr 20, 2017 by Lq1048gm, Hotel Management
Dear Kay I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
5 out of 5
by Brian

This traveler left a rating score only Posted Apr 13, 2017 on Hotels