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Overview of ibis Surabaya City Center

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Guest reviews

4.1 / 5Very Good
51 reviews
Guests rated this property 4.1/5 for cleanliness.

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationTunjungan Plaza12 min walk
Popular LocationSurabaya Plaza Shopping Mall16 min walk
Popular LocationSubmarine Monument (Monumen Kapal Selam)19 min walk
AirportSurabaya (SUB-Juanda)18 min drive

Choose dates to view prices

  • Standard Room

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Standard Room

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details

About this area

Surabaya

Located in Surabaya, ibis Surabaya City Center is in the city center and near a train station. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Grand City Surabaya. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting. Spend some time exploring the area's activities, including golfing.

Visit our Surabaya travel guide
Popular Location

What's nearby

  • Tunjungan Plaza - 12 min walk
  • Surabaya Plaza Shopping Mall - 16 min walk
  • Submarine Monument (Monumen Kapal Selam) - 19 min walk
  • BG Junction - 2 min drive
  • Grand City Surabaya - 10 min drive

Getting around

  • Surabaya Pasar Turi Station - 4 min drive
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • Onsite dining venue – Alfresco dining restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

ibis Surabaya City Center

3.5-star hotel near Tunjungan Plaza
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, spa services, and 24-hour room service are onsite. All 224 rooms provide conveniences like sofa beds and coffee makers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include 24-hour room service, free bottled water, and hair dryers.
Ibis Surabaya City Center offers 224 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: IDR 84700 per person
1 restaurant and 1 coffee shop/café
1 bar
Free daily reception
24-hour room service
Coffee/tea in common area(s)

Things to do

Spa services

Family friendly

Dry cleaning service
Laundry facilities
Sofa bed

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
Indonesian

Business services

Business center
Meeting rooms
Conference space (1937 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Sofa bed

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

32-inch LED TV
Cable channels
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

More

Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in from 2 PM - 5 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 84700 per person (approximately)
  • Airport shuttle fee: IDR 220000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Ibis Basuki Rahmat
Ibis Surabaya Basuki Rahmat
ibis Surabaya City Center Hotel
ibis Surabaya City Center
Ibis Surabaya City Center Hotel Java
ibis Surabaya City Center Hotel
ibis Surabaya City Center Surabaya
ibis Surabaya City Center Hotel Surabaya

Frequently asked questions

Guest reviews

4.1
Very Good
5 - Excellent
11
4 - Good
35
3 - Okay
4
2 - Mediocre
0
1 - Poor
1
4.1
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.0
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location!

    Nice and affordable place to stay for business trip. Location is outstanding, in Surabaya City Centre.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Service staff were friendly, effective, and efficient.

    Stayed 2 nights in May 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2018