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Java Paragon Hotel and Residences

4.0 star property
Travelers find the perfect balance of relaxation and adventure at this hotel, from fresh coffee at the café to rejuvenating spa treatments and gym workouts.

Choose dates to view prices

Java Paragon Hotel and Residences offers upscale comfort with family-friendly appeal. Guests relax on the garden terrace or enjoy massages at the onsite spa. The property features an outdoor pool, children's pool, fitness center, and recreational activities including basketball.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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About this property

Java Paragon Hotel and Residences

  • Upscale family-friendly hotel near Tunjungan Plaza
  • You can look forward to a terrace, a coffee shop/cafe, and a garden at Java Paragon Hotel and Residences. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Cafe, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like basketball. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
    • Express check-out, babysitting (surcharge), and meeting rooms
  • Room features
  • All 230 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
  • More amenities include:
    • Select Comfort beds and down comforters
    • Showers, free toiletries, and hair dryers
    • 32-inch HDTVs with cable channels
    • Wardrobes/closets, refrigerators, and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from February 20 2026 to January 31 2027 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 370000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 175000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: IDR 300000 (one-way), (up to 11 years old)
  • Valet parking fee: IDR 50000 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 370000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Java Paragon Hotel and Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Java Paragon Hotel and Residences?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Java Paragon Hotel and Residences on May 23, 2026 start from $32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Java Paragon Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Java Paragon Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Java Paragon Hotel and Residences?

Check-out is at 11:30 AM. Late check-out is available for a 50% fee (subject to availability).

Does Java Paragon Hotel and Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Java Paragon Hotel and Residences located?

This family-friendly Surabaya hotel is located in the business district, within 1 mi (2 km) of Ciputra World Mall, Al-Akbar Mosque, and Lapangan Thor Stadium. Surabaya Town Square and Korea Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 46 out of 154 reviews
Rating 8 - Good. 71 out of 154 reviews
Rating 6 - Okay. 28 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 4 out of 154 reviews

Reviews

Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice, breakfast was amazing and room was very clean. Staff very friendly also
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Claryn

Liked: Cleanliness, staff & service, amenities
The room is basic but clean. It’s quite dated compared to the reception/libby area. Staff were friendly and welcoming. For an overnight stay it did the job.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The property is highly recommended. We will definitely be back in the future.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
recomend friend to stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Suharno

Liked: Cleanliness, amenities, property conditions & facilities
Keep up the great work team!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Toru

Liked: Cleanliness, amenities, property conditions & facilities
立地が最高です
Stayed 1 night in Apr 2026
Verified

8/10 Good

Shuichi

Liked: Cleanliness, amenities
便利で綺麗なホテルです。朝食も良いですね。
Stayed 1 night in Feb 2025
Verified

8/10 Good

kit wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推薦入住

酒店鄰近大商場，走路約10分鐘到達。交通尚算便利。大堂，房間都整潔。推薦入住！
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Surabaya Trip 14 - 21 Dec 2019

Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

jin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
スタッフはとても隅々まで気を配って働いています。 会えば何時も笑顔で対応してくれます。 しかし室内は古さが目立ちます。 それでも日本のホテルより断然広く快適に過ごせます。
Stayed 5 nights in Dec 2019
Verified

6/10 Okay

Benny

Liked: Staff & service, amenities
People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Stayed 8 nights in Nov 2019
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice Hotel in Surabaya

ein gutes Hotel, großes Zimmer mit Minibar, großes und sauberes Bad mit Dusche sehr freundlicher Service gute Restaurants nette Roofbar
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Swimming pool is one of the best in my life :) It was a really great experience!
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
very dirty room,specially the windows painting is peeling of at the wall
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ravi Anantha

Liked: Staff & service, room comfort

Could have better value for the money paid.

It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
いつも通り最高の笑顔とサービスでした
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Cj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で気持ちの良いホテル

Gymが充実しているので、スラバヤに来た時は何時も利用しています。プールも大きくて深くて本格的に泳ぎたい人はおススメです。滞在した両日は2機しかないエレベーターの１つが修理中で、待ち時間が長かったのが残念でした
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
宿泊費を支払済みだったため、ランドリーサービスを頼むと毎日代金のキャッシュ払いを求められ、手間だった。チェックアウト時に精算できないのでしょうか？
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu is almost the same every day. At least 30% different from the previous day
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

timothy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great service, but..

Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Bolar Abdul

Liked: Cleanliness, room comfort

Luxurious, Comfortable at very Affordable price

Good Experience
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Yoriko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめホテル

朝食ビュッフェの種類が豊富でとても良かった。部屋も綺麗。 空港までの車手配もロビースタッフがとても親切で素晴らしかった。
Stayed 1 night in Dec 2018