“When we checked in, there was nobody at the front desk for a while, the chairs look old and dirty, there is no electrical plug near the end table and no coffee maker. ”
“Weekend visit. Had a problem with the TV and were not able to fix it I assume because maintenance wasnt working on the weekend. After a day I was switched to another room. Would have been appropriate to have updates from the front desk as to what was happening and when. No offer of a partial refund. Not what I expect from this chain.”