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Staff was not so inviting. I had to prompt the concierge to get him to tell me what was happening in the lobby and to give him the opportunity to up sell and promote the resort. Carpets were stained, tubs needing caulking and faucets and drains were rusty.
Excellent hotel suite, except for the mattress was worn down on one side (sank towards the floor) and the pillow was a little too soft for myself. Also the walls were thin as you could hear your next door neighbor - typical hotel arrangement. I thought that by having a suite there would be more privacy ...
A beautiful facility with a pleasant staff. During check in, we were offered a glass of sparkling wine and we were asked if we needed concierge service or anything special to help improve our stay. This place is worth a second visit. Highly recommended. You will not be disappointed. Cheers!
...Do NOT like the requirement that a hotel guest have to post a deposit or additional fee to cover "damage" to the hotel and, if no damage, the fee is returned within 12 days. I personally don't think this is right..!
Nice hotel in delightful location surrounded by grape trees. The hotel cleanness was high rateable. The hotel has few thing would be better to improve.
The room was very clean and size was perfect for a family of 5. Complimentary breakfast is more than just bagels and coffee. They have an omlette station, scrambled eggs, sausage, potatoes, fruit, cereal, french toast, pastries, coffee, juice, and milk. You have a decent choice. Staff was also very ...
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