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"Room was picked up but the floor was dirty and we had re-used towels. Overly crowded pools - stay away "

"This is a Very nice place . Modern and clean"

"You could hear the people chatter as they walked through the hallways throughout the night. The doors slammed and you could hear them loudly. The walls are far from soundproof. This disturbed my sleep. "

"This hotel is incredible! The property itself is beautiful, the rooms are gorgeous and clean. The restaurants on the grounds are amazing, and reasonably priced for in-house dining. The food for room service is also delicious! My wife and I ate at Collin’s for dinner and Preston’s for breakfast twice and each time was better than the last. The check-in and checkout process was so easy and the staff was there for anything you needed. The valet process was extremely easy, and the staff for valet were excellent. The only complaint and reason I am not giving 5 stars is that it was VERY loud at night. I could hear every car drive by all throughout the night. I normally wouldn’t say anything because I understand the Miami nightlife is loud, but I believe the sound could have been muffled if the windows were better in the rooms. "

"Great stay!"

"I appreciated the laundry in my room. It came with plates and a full kitchen. The staff was helpful enough in regards to requests. Property is huge and requires much walking to get from one part to the other. If the shuttle is running, it isn't too bad, but we did not see a lot of them on certain days and hours. All the pools were open, but none of the water parks were, which was disappointing. I would skip the high pressure sales pitch to buy/tour the timeshares unless you're interested or your ability to say "No" is strong."

"I wish to stay more days but just one night was so great for my solo."

"Let us use upstairs after hours for family gathering"