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" Wry clean and nice hotel."

"We stayed here for a few nights before a cruise. About a 15 min Uber from the port, which was nice. Just keep in mind, you get what you pay for! At the price point, our stay was good. The whole building definitely could use a lot of maintenance and a DEEP clean. That said, the staff, pools, beach, etc were all nice. At the price point and compared to surrounding properties, I feel like this hotel attracts young "spring break" type crowds and the building maintenance/cleanliness does reflect that. If I were to do this again, I might choose to splurge a little more and stay next door, but this was not a bad option."

"La habitación espaciosa y limpia, el staff con buena actitud siempre. Lo que no sabía fue que al rentar con Expedia cobran $15 adicionales por Parqueo por noche, es mejor reservar directo con el hotel. Las instalaciones muy buenas, las piscinas, el río lento, saunas, gimnasio. Muy bien ubicado. Wifi bueno llegaba a todas las áreas "

"None of the outlets were working to charge my phone. "

"Very Clean would recommend people."

"Honestly, the resort itself is not clean. The hallways going to our room was so dirty, we took three flights of stairs rather than the elevator because it was so filthy and the floor was falling apart. We wanted to sit and enjoy the nice lounge area by the springs pool bar but there was garbage piled up, the ground had spilled food and drinks everywhere.. it was gross. Trying to reserve your chairs at the water park is a joke. They need to add more to accommodate more. Also not very many umbrellas so the chairs we did get didn’t have umbrellas. On our first night we arrived at 10pm for to our room and we had no blankets or sheets on our beds, our kids were exhausted. We called down three times, our kids were covered up in the beach towels trying to sleep. After the third call I went down to the lobby where the staff member told me we were 5th in line for needing something and it would be a while…at this time it was 1am on our first night.. right off the bat not impressed. We obviously didn’t go get groceries at 10pm when we landed so we just ordered pizzas in, I went to get water out of the fridge and there was a lot of stuff floating in my water so I couldn’t drink it. For the good of the resort, pool areas were fun, longboard bar at the water park was fun the staff down there were great! We loved Shavar and Krystal! Kids loved going to the market to get ice cream. Parking in the parking garage was really convenient and nice too. We made it work, but won’t be back. "

"Clean Rooms, Location "

"My airport taxi was unable to park at the curb, and the Porter would not let him wait for me to get my bag. This has caused considerable inconvenience. With the exception of J, the concierge, no one in the hotel was able to provide even a few minutes charge for my phone. The front desk was helpful when I could not find my glasses. The area is incredibly loud, the view poor, but the Bourbon Restaurant is nice. There is a lot of skunkweed smell surrounding the exterior perimeter of the hotel so keep that in mind. I would avoid staying here again and regrettably cannot recommend even though the staff is very friendly and tries to help."

"Service could have been friendlier. But I loved the stay and the area. AC could have stayed on I like the air to circulate and it didn’t. But loved breakfast and Nashville!"