The Ritz-Carlton, Tokyo

Photo gallery for The Ritz-Carlton, Tokyo

Featured Image
Indoor pool
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Overview of The Ritz-Carlton, Tokyo

The Ritz-Carlton, Tokyo

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Tokyo Midtown 9-7-1 Akasaka Minato-ku, Tokyo, Tokyo-to, 107-6245

Explore the area

  • Popular LocationTokyo Midtown3 min walk
  • Popular LocationRoppongi Hills12 min walk
  • Popular LocationAkasaka Sacas13 min walk
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

Located in Akasaka neighborhood, The Ritz-Carlton, Tokyo is connected to a shopping center. Suntory Museum of Art and Billboard Live are cultural highlights, and travelers looking to shop may want to visit Tokyo Midtown. Tokyo Tower and Shinjuku Gyoen National Garden are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Nogizaka Station is 5 minutes by foot and Roppongi Station is 7 minutes.

What's nearby

  • Suntory Museum of Art - 2 min walk
  • Tokyo Midtown - 3 min walk
  • Billboard Live - 4 min walk
  • Roppongi Hills - 12 min walk
  • Akasaka Sacas - 13 min walk

Getting around

  • Shimbashi Station - 3 min drive
  • Nogizaka Station - 5 min walk
  • Haneda Airport (HND) - 16 min drive

Restaurants

  • Towers — 1 min walk
  • Azure 45 — 1 min walk
  • The Counter 六本木 — 3 min walk
  • Toshi Yoroizuka — 3 min walk
  • Mercer Branch — 4 min walk

About this property

The Ritz-Carlton, Tokyo

Luxury hotel connected to a shopping center in Tokyo with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 245 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and flat-screen TVs.
The Ritz-Carlton, Tokyo offers 245 accommodations with DVD players and minibars. Beds feature Frette Italian sheets and premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and toilets with an electronic bidet.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 4 years old are not allowed in the swimming pool.

The Ritz-Carlton Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

The Ritz-Carlton, Tokyo is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 6000 per night; includes in/out privileges)
  • Valet parking on site (JPY 6000 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: JPY 4500-10000 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • DVD player
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Azure 45 restaurant is closed on Tuesdays.

Renovations and closures

The following facilities are closed on Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for JPY 25056.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: JPY 20000 per night
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 4500 and JPY 10000 per person (approximately)
  • Self parking fee: JPY 6000 per night (in/out privileges)
  • Valet parking fee: JPY 6000 per day
  • Rollaway bed fee: JPY 25056.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 15 years old are not allowed in the swimming pool without adult supervision
Guests under 4 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Hotel Tokyo
Ritz-Carlton Tokyo
Tokyo Ritz-Carlton
Minato Ritz-Carlton
Ritz Carlton Minato
Ritz Tokyo
Ritz-Carlton Tokyo Hotel Minato
The Ritz-Carlton Tokyo Japan
Ritz-Carlton Tokyo Hotel
Ritz Tokyo
Minato Ritz-Carlton
Ritz Carlton Minato
The Ritz Carlton Tokyo
The Ritz-Carlton, Tokyo Hotel
The Ritz-Carlton, Tokyo Tokyo
The Ritz-Carlton, Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 355 out of 469 reviews
5 - Excellent 76%
Rating 4 - Good. 92 out of 469 reviews
4 - Good 20%
Rating 3 - Okay. 14 out of 469 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 469 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 469 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. We totally spend great time while our time in your hotel.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Great location and amenities. What you’d expect from any ritz Carlton plus the attentiveness of Japanese hospitality services. Excellent time there.
Stayed 5 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Top level service and amenities. And the views were overwhelming.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Ritz, the name says it all. This hotel was as good as it gets, great staff, location. Service.
Stayed 1 night in Jan 2020