Hotel East 21 Tokyo

Photo gallery for Hotel East 21 Tokyo

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Down comforters, desk, blackout drapes, iron/ironing board

Overview of Hotel East 21 Tokyo

Hotel East 21 Tokyo

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

Explore the area

  • Popular LocationKiba Park9 min walk
  • Popular LocationKiyosumi Garden3 min drive
  • Popular LocationKinshi Park3 min drive
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

In the city center, Hotel East 21 Tokyo is in Koto, a neighborhood in Tokyo with great shopping. Tokyo Sky Tree and Sensō-ji Temple are notable landmarks, and some of the area's popular attractions include Kiyosumi Garden and KidZania Tokyo. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Tower, a top attraction not to be missed.

What's nearby

  • Kiba Park - 9 min walk
  • Kiyosumi Garden - 3 min drive
  • Kinshi Park - 3 min drive
  • KidZania Tokyo - 11 min drive
  • LaLaport Toyosu Mall - 13 min drive

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Narita Intl. Airport (NRT) - 44 min drive

Restaurants

  • Brasserie Harmony — 1 min walk
  • Taoyuan — 1 min walk
  • LUMBINI — 6 min walk
  • Yoshinoya — 7 min walk
  • Doutor Coffee Shop — 9 min walk

About this property

Hotel East 21 Tokyo

4-star Tokyo hotel in Koto, near Kiyosumi Garden
This hotel features 4 restaurants, an indoor pool, and a health club. Free WiFi in public areas and free train station drop-off are also provided. Other amenities include a bar/lounge, a coffee shop/café, and self parking. All 394 rooms offer free WiFi and free wired Internet, plus refrigerators and TVs. Room service, down comforters, and hair dryers are among the other amenities available to guests.
Hotel East 21 Tokyo offers 394 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the health club or fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500.00 per night; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free train station drop-off shuttle from 7:00 AM - noon
  • Train station shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: JPY 3050 for adults and JPY 1500 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Health club
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed between October and June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3050 for adults and JPY 1500 for children (approximately)
  • Airport shuttle fee: JPY 950
  • Airport shuttle fee per child: JPY 480 (one-way)
  • Self parking fee: JPY 1500.00 per night (in/out privileges)
  • Pool fee: JPY 5500 per day
  • Facilities fee: JPY 13200 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests are charged a fee per visit for fitness facilities, including indoor and outdoor pools.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
To access the health club facilities (pool, fitness center, sauna, spa tub), guests must pay the listed per person service fee, and the listed facility fee per entry. The service fee comprises the initial health club member fee and the yearly membership fee. Non-members are not permitted to use the health club.

We should mention

The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 4:00 PM
One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 575 out of 998 reviews
5 - Excellent 58%
Rating 4 - Good. 338 out of 998 reviews
4 - Good 34%
Rating 3 - Okay. 61 out of 998 reviews
3 - Okay 6%
Rating 2 - Poor. 17 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 998 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable/clean, affordable hotel.
Front desk staff are always respectful, helpful and professional at all times. Check in was a mere 3 mins or less. They clearly know their job well and work efficiently. It's next to my office building so always a pleasure to stay. Got upgraded for free too! It's next to convenience stores and about 6 restaurants and supermarket. Convenient for the business trip or solo stay. Train station is a 10 min walk which blows in hot muggy weather but can't complain!
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flexible and generous staff during an unusual stay
Upon check in we found out that two of the main reasons we reserved this hotel were closed due to the National State of Emergency in Tokyo.... the POOL and famous BREAKFAST BUFFET. The disappointing looks on the faces of my children were clearly seen by the staff who jumped in to provide a discount coupon for dinner and an upgraded room on the 19th floor with a view. This was greatly appreciated by our family!!
Stayed 1 night in Apr 2021

3/5 Okay

Traveled with family
the room a bit small than i expected... not so comportable
Stayed 2 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020