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Overview of Crowne Plaza Toluca Lancaster

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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free Airport Shuttle
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationToluca Convention and Exhibition Center5 min drive
    Popular LocationPlaza Sendero Toluca6 min drive
    AirportToluca, Estado de Mexico (TLC-Toluca Intl.)9 min drive
    Popular LocationTown Square Metepec15 min drive
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  • Superior Room, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Room, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Meeting Room)

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking (Meeting Room)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Superior Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Twin Bed
    More detailsSuperior Room
  • Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • 237 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Room, 2 Double Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Standard Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room

About this area

Toluca

Located in Toluca, Crowne Plaza Toluca Lancaster is in the city center and near the airport. Modelo Museum of Science and Industry (MUMCI) and Zacango Zoo are local attractions and those in the mood for shopping can visit Plaza Sendero Toluca and Galerias Toluca. Looking to enjoy an event or a game while in town? See what's happening at Nemesio Díez Stadium or Centro Dinámico Pegaso.
Visit our Toluca travel guide
Popular Location

What's nearby

  • Toluca Convention and Exhibition Center - 5 min drive
  • Plaza Sendero Toluca - 6 min drive
  • Tree of Life Artisanal Exhibition and Sale Center - 7 min drive
  • San Carlos Golf Club - 11 min drive
  • Town Square Metepec - 15 min drive

Getting around

  • AirportToluca, Estado de Mexico (TLC-Toluca Intl.) - 9 min drive

Restaurants

  • Parrilla Uruguaya — 6 min walk
  • Fisher’s — 6 min walk
  • La CaNtrina — 9 min walk
  • El Rescoldo — 18 min walk
  • Las Verdes Matas — 3 min drive

About this property

Crowne Plaza Toluca Lancaster

3.5-star hotel with free airport shuttle and free area shuttle
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service. All 113 rooms offer free WiFi, 24-hour room service, and minibars. Guests will also find coffee makers, hair dryers, and safes.
Crowne Plaza Toluca Lancaster offers 113 accommodations with minibars and safes. This Toluca hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 10 km

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 270 for adults and MXN 270 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (3907 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 1 PM - midnight

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 270 for adults and MXN 270 for children (approximately)
  • Late check-out fee: MXN 800.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Lancaster
Crowne Plaza Lancaster Hotel
Crowne Plaza Lancaster Hotel Toluca
Crowne Plaza Lancaster Toluca
Crowne Plaza Toluca
Crowne Plaza Toluca Lancaster
Lancaster Toluca
Crowne Plaza Lancaster Toluca Hotel Toluca
Crowne Plaza Toluca Lancaster Hotel
Crowne Plaza Toluca Lancaster Hotel
Crowne Plaza Toluca Lancaster Toluca
Crowne Plaza Toluca Lancaster Hotel Toluca

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Toluca Lancaster and receive a full refund?
Yes, Crowne Plaza Toluca Lancaster offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Toluca Lancaster cancellation policy on our site for more details about any exclusions or requirements.
Is Crowne Plaza Toluca Lancaster pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Toluca Lancaster?
Self parking is free at this property.
What time is check-in at Crowne Plaza Toluca Lancaster?
Check-in is from 1 PM - midnight.
What time is check-out at Crowne Plaza Toluca Lancaster?
Check-out is at 1 PM. Late check-out is available for MXN 800.00 (subject to availability).
Does Crowne Plaza Toluca Lancaster provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Crowne Plaza Toluca Lancaster located?
Located in the heart of Toluca, this hotel is within 3 mi (5 km) of Plaza Sendero Toluca, Toluca Convention and Exhibition Center, and San Carlos Golf Club. Galerias Toluca and Plaza Juarez are also within 6 mi (10 km).
4.4
Excellent
5 - Excellent
76
4 - Good
42
3 - Okay
5
2 - Poor
2
1 - Terrible
4

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Clean but needs updating. Very dated furniture, paint, etc...
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were very kind and attentive. Great service.
Stayed 2 nights in Dec 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019