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Máre St. Clair Hotel

3.5 out of 5

Overview of Máre St. Clair Hotel

Photo gallery

Featured Image
On the beach, sun loungers, beach towels
Outdoor pool
Outdoor pool
Outdoor pool

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.
Happy face icon
The property is in a fantastic location, it has suffered some hurricane damage and they are making repairs. We read some of the reviews about this property and we figured it must be people looking to get free stuff. The beach was beautiful, the new pool was amazing. We had fun in the game room, the gym is small but it is a vacation gym. The continental breakfast is what a free breakfast is, light on choices. We were never hustled for anything. We enjoyed our stay and cant wait to see it when the renovations are complete.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air Conditioning
  • Washer
  • Dryer

Explore the area

    Popular LocationIsla Verde Beach4 min walk
    Popular LocationCarolina Beach5 min walk
    Popular LocationBalneario de Carolina17 min walk
    AirportSan Juan (SJU-Luis Munoz Marin Intl.)6 min drive

Choose dates to view prices

  • Premium Studio, Terrace (Lanai)

    Photos of Premium Studio, Terrace (Lanai)

    Room amenities

    • Studio
    • 1 bathroom
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Studio, Terrace (Lanai)

  • Three Bedroom Master Suite

    Photos of Three Bedroom Master Suite

    Room amenities

    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 10
    • 1 King Bed and 4 Double Beds
    More detailsThree Bedroom Master Suite

  • Standard Studio, Ocean View

    Photos of Standard Studio, Ocean View

    Room amenities

    • 549 sq ft
    • Studio
    • 1 bathroom
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsStandard Studio, Ocean View

  • Premium Studio, Lanai, Ocean View

    Photos of Premium Studio, Lanai, Ocean View

    Room amenities

    • Studio
    • 1 bathroom
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Studio, Lanai, Ocean View

  • Standard Studio

    Photos of Standard Studio

    Room amenities

    • 549 sq ft
    • Studio
    • 1 bathroom
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsStandard Studio

  • Deluxe Studio, Ocean View

    Photos of Deluxe Studio, Ocean View

    Room amenities

    • 549 sq ft
    • Studio
    • 1 bathroom
    • Ocean view
    • Sleeps 4
    • 1 King Bed OR 2 Double Beds
    More detailsDeluxe Studio, Ocean View

  • One Bedroom Suite

    Photos of One Bedroom Suite

    Room amenities

    • 1 bedroom
    • 1 bathroom
    • Sleeps 2
    • 1 King Bed
    More detailsOne Bedroom Suite

About this area

Carolina

Located in Carolina's Isla Verde neighborhood, Máre St. Clair Hotel is in the city center and on the beach. Castillo de San Cristobal and La Fortaleza are notable landmarks, and the area's natural beauty can be seen at Isla Verde Beach and Condado Beach. Looking to enjoy an event or a game? See what's going on at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium.
Visit our Carolina travel guide
View in a map
Map
Popular Location

What's nearby

  • Isla Verde Beach - 4 min walk
  • Carolina Beach - 5 min walk
  • Balneario de Carolina - 17 min walk
  • Centro Europa - 5 min drive
  • Casino del Mar at La Concha Resort - 6 min drive

Getting around

  • Pinero Station - 7 min drive
  • AirportLuis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • Mar Restaurant — 1 min walk
  • Cueva Bistro Café — 1 min walk
  • Meat Market Miami — 4 min walk
  • Zest — 6 min walk
  • Platos — 6 min walk

About this property

Máre St. Clair Hotel

3.5-star aparthotel on the beach, near Isla Verde Beach
A restaurant, an outdoor pool, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a coffee/tea maker.
Máre St. Clair Hotel offers 450 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Property amenities

Beach

  • On the beach
  • Beach sun loungers
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 12.00 per day)
  • Onsite parking is wheelchair accessible
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • On site car rental

Family friendly

  • Children stay free

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 15.97 for adults and USD 10.57 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Bedrooms

  • Alarm clock
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per day

Bathrooms

  • Bathtub
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable/satellite service
  • Pool or billiards table
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk

Location highlights

  • Near the airport
  • In the shopping district
  • In the city center

Things to do

  • Fitness center

General

  • 450 rooms
  • 17 floors

Where to eat

  • Mar Restaurant – Restaurant offering local cuisine. Serves breakfast, lunch, and dinner daily.
  • Cueva Bistro Café – Open daily.
  • Cielo Bar – Open on select days.
  • Cala Bar – Open daily.

Policies

Check-in

Check-in from 4:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 15 2020 to December 15 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.34 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.97 for adults and USD 10.57 for children (approximately)
  • Self parking fee: USD 12.00 per day
  • Late check-out fee: USD 60.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Máre St. Clair Hotel Carolina
ESJ Towers Aparthotel
ESJ Towers Aparthotel Carolina
ESJ Towers Carolina
El San Juan Towers
Esj Hotel Carolina
Esj Tower San Juan
Esj Towers Hotel Isla Verde
ESJ Towers Puerto Rico/Isla Verde
Esj Towers San Juan
San Juan Hotel Esj Towers
San Juan Towers Hotel
ESJ Azul Aparthotel Carolina
ESJ Azul Aparthotel
ESJ Azul Carolina
Máre St. Clair Hotel Aparthotel
Máre St. Clair Hotel Aparthotel Carolina

Frequently asked questions

Can I cancel my reservation for free at Máre St. Clair Hotel and receive a full refund?
Yes, Máre St. Clair Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Máre St. Clair Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Máre St. Clair Hotel have a pool?
Yes, this property has an outdoor pool.
Is Máre St. Clair Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Máre St. Clair Hotel?
Self parking is available for USD 12.00 per day. Limited spots are available.
What time is check-in at Máre St. Clair Hotel?
Check-in is from 4:00 PM - 11:00 AM. Late check-in is available during limited hours.
What time is check-out at Máre St. Clair Hotel?
Check-out is at 11 AM. Late check-out is available for USD 60.00 (subject to availability).
Where is Máre St. Clair Hotel located?
Located in Isla Verde, this beachfront aparthotel is in the city center, 0.2 mi (0.3 km) from Isla Verde Beach, and within 6 mi (10 km) of The Mall of San Juan and Condado Beach. Puerto Rico Convention Center and Jose Miguel Agrelot Coliseum are also within 9 mi (15 km).
3.5
Good
5 - Excellent
554
4 - Good
738
3 - Okay
571
2 - Poor
278
1 - Terrible
227

3.6/5

Cleanliness

3.8/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, amenities
The property is in a fantastic location, it has suffered some hurricane damage and they are making repairs. We read some of the reviews about this property and we figured it must be people looking to get free stuff. The beach was beautiful, the new pool was amazing. We had fun in the game room, the gym is small but it is a vacation gym. The continental breakfast is what a free breakfast is, light on choices. We were never hustled for anything. We enjoyed our stay and cant wait to see it when the renovations are complete.
Stayed 1 night in Nov 2019

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness
The hotel property was nasty dirty. Is not like they show on the pictures on the website. I was so mad. It was like a Motel and the hotel was on the side all the way in the back next to a beautiful hotel that is next to it that you think is the same hotel and is not. Please think about staying in this terrible hotel. My room was duty the rug had stains all over the furniture where all everything was duty I have no worlds to describe this negative experience. I have even pictures of the room. When I went to complained no one talk to me about it no only that they didn’t care for me to stay in that room I left so fast they lost not us. We went to a beautiful hotel that is included even breakfast I recommend you the Embassy suite hotel and casino they were so nice and the hotel you have to see it beautiful and cheaper with a beautiful pool and free breakfast. A hotel you want to come back believe what I say please don’t go to that bad smell hotel,
Stayed 6 nights in Mar 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Cleanliness, amenities
We enjoyed that there was a small kitchen in our room. The rooms shown on the website are much more modern than the rooms we were provided. The picture of the beach is a view of the beach of the hotel next door. While towels were provided for the pool, they often were not at the beach when you went so you would have to go to the pool. The pool light was hanging out of the socket, Im assuming which would be an electrical Hazzard. The bed was old and uncomfortable, the sheets were scratchy and barely fit the bed. As the stay went on we got less things, they stopped providing toiletries and decreased our towels. At the end of the stay we were not given any hand towels. I spilled salt on the floor which was never vacuumed when the room was cleaned. The beach was very rough ride and in the morning and early afternoon would be covered in seaweed, we would walk down to another hotel beach where their staff cleaned it up. You had to pay to rent chairs, umbrellas, and tables on the beach. It seemed like they were trying to nickel and dime you for everything. The breakfast that was included was very lack luster. As the week went on they had less options, for example at the start of the trip they had four different kinds of cereal at the end there was only one. It seemed like the food was left overs from the day before and not fresh. At one point French fries were served at breakfast, Im assuming left over from lunch the day before.
Stayed 7 nights in Nov 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities
Worst hotel ever. The bartender and the cook in the pool wouldnt even look at you while you are ordering. The bartender would be absent for long periods of time and the cook (while in his phone and not even taking a second to look up) would ask to wait for him to order our food/drinks. Food was bad in the pool area. Super expensive and flavorless or overcooked. The pool is in the first floor and the beach in the lobby. Wouldnt be a problem except for the fact that they DO NOT allow u to walk/get in the elevator/walk through the lobby wearing only a bathingsuit or wet. If you want a chair or an umbrella, you have to pay. Breakfast was good (if you go early, if not, u will get leftovers) but the staff is busier talking among themselves and ignoring you than actually doing their job. On my second day, the fire alarm in the bedroom went off because of battery life. 4am. I had to get my phone (they have something similar to a cellphone in the room but it does not work) and call the front desk. After 30 minutes, I had to call again. The girl said they couldnt find the handyman and would send security to remove the battery and leave it like that (without a battery). I said no. 45 minutes later the security showed up and changed the alarm. The pictures shown here are Not at all similar to the hotel. The rooms smell, thin walls (I could hear everything the people next to me said) and, worse of all, Ithis was all in the new building. Old building has marks for repairs not made.
Stayed 4 nights in Nov 2019

3/5 Okay

Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness, property conditions & facilities
Check in was extremely slow with typically only one person ar the desk at a time and the parking gargage attached to the hotel is a pain so we ended up just parking in the hotel driveway almost the whole time we were there. I had upgraded my room to a deluxe ocean view on-line. They said they had no record of it. Thank goodness i had a computer printout with the reservation of my new room. The hotel is under construction so the hallways and carpets are a mess and sometines only one elevator was working. Our room was nice ( full refrigerator, stove, microwave, utensils, pots and pans, etc) really no complaints there. They do offer a wonderful complimentary breakfast daily till 11 am. Everything from eggs to sausage to muffins, cereal, bagels, fresh fruit etc. Staff at pool and beach were extremely helpful and nice. The beach was beautiful with staff that would set up your chair and umbrella for you. At the pool they offer bingo and water aerobics daily which was very fun. Overall great family hotel with a very friendly staff. If you can overlook the very dirty carpets, scuffed up walls and signs saying the hotel is under construction it was very nice. Make sure you ask for a deluxe room. They are the only rooms that have been upgraded.
Stayed 5 nights in Aug 2019

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