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Holiday Inn Express Toronto - Downtown, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express Toronto - Downtown, an IHG Hotel

Holiday Inn Express Toronto - Downtown, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
111 Lombard Street, Toronto, ON, M5C2T9

Explore the area

  • Popular LocationToronto Eaton Centre11 min walk
  • Popular LocationScotiabank Arena16 min walk
  • Popular LocationScarborough Town Centre19 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)22 min drive

Choose dates to view prices

About this area

Toronto

Holiday Inn Express Toronto - Downtown, an IHG Hotel is located in Toronto Old Town, a neighborhood in Toronto, and is in the city center and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
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Map

What's nearby

  • St. Lawrence Market - 6 min walk
  • Hockey Hall of Fame - 10 min walk
  • Toronto Eaton Centre - 11 min walk
  • Scotiabank Arena - 16 min walk
  • Scarborough Town Centre - 19 min drive

Getting around

  • Queen St East at Jarvis St Stop - 2 min walk
  • Union Station - 15 min walk
  • Pearson Intl. Airport (YYZ) - 22 min drive

Restaurants

  • George Street Diner — 2 min walk
  • Golden Thai — 3 min walk
  • GEORGE Restaurant — 3 min walk
  • Biagio Ristorante — 3 min walk
  • True True Pizza — 3 min walk

About this property

Holiday Inn Express Toronto - Downtown, an IHG Hotel

Eco-friendly Toronto hotel in Toronto Old Town, near Hockey Hall of Fame
Along with a fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 195 rooms offer free WiFi, iPod docks, and TVs with cable channels. Guests will also find coffee makers, free local calls, and hair dryers. Housekeeping is available on request.
Holiday Inn Express Toronto - Downtown, an IHG Hotel offers 195 accommodations with iPod docking stations and MP3 docking stations. Televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (CAD 30.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - December 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

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Toronto
Toronto
Downtown Toronto
Downtown Toronto
Guest rating 4+
Guest rating 4+
Hotel
Hotel
3 star
3 star
Family friendly
Family friendly
Air conditioned
Air conditioned
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Dogs and cats welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Secured self parking fee: CAD 30.00 per day
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Toronto Downtown
Holiday Inn Express Toronto Downtown
Toronto Downtown Holiday Inn Express
Holiday Inn Express Toronto Downtown Hotel Toronto
Holiday Inn Express Toronto Downtown Hotel
Holiday Inn Express Toronto Downtown
Hotel Holiday Inn Express Toronto - Downtown Toronto
Toronto Holiday Inn Express Toronto - Downtown Hotel
Hotel Holiday Inn Express Toronto - Downtown
Holiday Inn Express Toronto - Downtown Toronto
Holiday Inn Express Hotel
Holiday Inn Express
Express Toronto Downtown
Holiday Inn Express Toronto Downtown
Holiday Inn Express Toronto - Downtown, an IHG Hotel Hotel
Holiday Inn Express Toronto - Downtown, an IHG Hotel Toronto

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 445 out of 968 reviews
5 - Excellent 46%
Rating 4 - Good. 408 out of 968 reviews
4 - Good 42%
Rating 3 - Okay. 75 out of 968 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 968 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 968 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern room. Breakfast was very good but no bacon. They did have eggs, sausage and great oatmeal plus muffins and fruit. The price of the parking was a surprise to me (I guess I didn't read enough of the fine print) but that was the only negative. Very comfortable hotel.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
12th floor had nice view of park and cathedral.
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All the kitchen staff was very friendly they are so approachable specially Baelibeth and Paz. The bed is comfy but the smell of the room is not good the floor in the wash room looks dirty.But when you need coffee they will give you immediately and a lot.The staff at the counter are very approachable too.
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff not hyper cooperative…
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with group
Disliked: Staff & service
My room was smelling like shoes th whole time. I asked the reception to do something about it. They did not follow up
Stayed 2 nights in Sep 2021