鲁尔旅游套票 | 鲁尔机票+酒店优惠低至 4 折

There was mold growing on the ceiling. There were spiderwebs underneath the bed. There was something in the tub. I didn’t even wanna touch. There was tape stains in the tub. Also, there was roaches. The refrigerator didn’t cool and there were stains on the mattress. The mattresses felt like they were real old, real springy in the sheets smelt.

Great location. As long as you don't mind cleaning your own room then you are good. The bathroom tile was so dirty you could see work boot prints. Asked housekeeper to please mop it and she rolled her eyes was on her phone having a heated conversation, she mopped ONLY the boot prints and sprayed heavily smelling cleaner that made us sick to our stomach. I cleaned my own room and only asked for fresh linens as needed. The other housekeepers I came in contact with were nice. The gym has minimal items which was fine for me however the light turns off every 8 minutes and you have to wave your arms or get off of the treadmill to activate them again. The janitor stated that there is no way to make them stay on longer. However, there was a young man with black glasses that was so helpful and anytime he was mopping outside the gym or walking by he would turn the lights on for me! Very personable and polite. I wish I got his name. The breakfast is mediocre at best. I had eggs once and that was enough. Parking is hard to find in the evening hours. There are a lot of work trucks throughout.I did see that the cleaning carts are not very sanitary the toilet brush was in the open touching the walls and clean towels on the vacuum.

Extremely slow check in. The bathtub had no cover on the tub overflow (disgusting!), no sink stopper, no cover for the vent on the ceiling and it was full of dust, stain on the comforter, dirty walls and floor edges. We will not stay here again.

The staff