"My family's 3 night stay at Royal Palace hotel was just about perfect. We had two rooms -- one for my wife and me and the other for our two adult daughters. The hotel provided a complimentary upgrade for our girls so they could be on the same floor as us --- very nice! Our Royal suite was extremely ..."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction."

"The room was comfortable, looked just like the pictures. Very clean and comfortable. The ladies at the front desk were super nice! Helped me with laundry request, change the date of the reservation and printing boarding passes. My only issue that i had is that breakfast is at a nearby place but food ..."

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid ..."

"Hotel was great! Oasis in the middle of a very bustling, crazy and tough city! Room was great, pool was good. But all in the city so everything was a bit small (I'm 6"4 and was with my family...maybe we were too big : )... Really liked Sophie, she saw to all of our needs, but all of the staff were ..."

"Friendly staff and great accessibility of the hotel."