Does IIK Tulum by The Spot Rentals have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 9:00 AM–10:00 PM.

Is IIK Tulum by The Spot Rentals pet-friendly?

No, pets are not allowed at this property.

How much is parking at IIK Tulum by The Spot Rentals?

Self parking is free at this property.

What time is check-in at IIK Tulum by The Spot Rentals?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Where is IIK Tulum by The Spot Rentals located?

Located in Tulum City Center, this apartment building is 0.7 mi (1.1 km) from Dos Aguas Park and 1.8 mi (2.8 km) from Tulum Mayan Ruins. Hunab Lifestyle Center and Jaguar Park are also within 1 mi (2 km).

IIK Tulum by The Spot Rentals Reviews, Deals & Photos 2025

10/10 Excellent

William

May 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

This place was great! Couldn’t have asked for much more. Great price, friendly people, had zero issues. Would happily stay here again

Stayed 7 nights in May 2025

10/10 Excellent

Hans Olaf

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Except for doesn't have a parking area, everything else was wonderful, comfortable, clean and beautiful, have a good location near the downtown, only the streets sourranded it are unpaved

Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Feb 19, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Beautiful place, great amenities and good location.

Stayed 9 nights in Feb 2024

8/10 Good

renia

Feb 3, 2025

Liked: Cleanliness, room comfort, communication

Location is good

Had no coffee or tea as advertised. No tv in our room as well.

Stayed 1 night in Feb 2025

10/10 Excellent

israel

May 31, 2024

Liked: Cleanliness, room comfort, communication

Great stay near everything

Amazing hotel with 4 pools , all clean, you can walk to downtown (6-8 min) , staff was so awesome in answering all my questions.... I will definitely stay here longer next time I am in town

Stayed 2 nights in May 2024

8/10 Good

cameron

May 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The place itself was really nice. the security at front of the building were extremely nice and helpful. we used this location as a home base for our trip to the yucatan peninsula. after a two day trip south we had returned to find that the water was shutoff, after speaking with the security upfront they informed me that the water was shutoff due to the owner not paying his water bill for the room. we both tried contacting the owner with no answer at first. the owner did end up contacting me via text about 15mins later saying he was working on getting the water turned back on. it took about a hour and it was turned back on. The wifi also did not work and when I asked the owner about it he said send me what is available. I took a screen shot of what was available and sent it. the owner never responded.

Stayed 7 nights in May 2025

10/10 Excellent

Jamie

Dec 31, 2023

Liked: Cleanliness, room comfort, communication

The staff is amazing !! The facility is beautiful .

Stayed 3 nights in Dec 2023

8/10 Good

Rodolfo Fernando

Feb 8, 2024

Liked: Cleanliness, property conditions & facilities, communication

The only bad thing was construction around the area.

Stayed 12 nights in Dec 2023

10/10 Excellent

Bastien Gaétan Rochelle

Feb 13, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice staff

Stayed 8 nights in Feb 2023

6/10 Okay

Lara

May 1, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Communication

The IIK Tulum is budget friendly but I don’t think it’s somewhere I’d stay again. Because it’s more of an a bnb style rental, there isn’t really a main concierge that can assist when needed. Unfortunately the wifi never supported my needs. I was able to get the tv to connect to Netflix but anytime I tried anything on my phone it wouldn’t work. I ended up buying a plan through an eSIM company. The road outside the hotel is very dusty and leaves a film on everything unfortunately. I also found the common areas to be uncomfortable and not places I’d hang out in. They had limited and uncomfortable loungers and the pools were not well maintained. The pool on my balcony was a waste of space and water. Definitely not something useable. The balcony was small and not private. There were many “little” things with the room that added up to a big thing such as the mattress was really hard (good if that’s your thing) a wonky coffee maker, insufficient bedding, no dish rag for dishes etc.

Stayed 8 nights in Apr 2025

10/10 Excellent

James

Jan 2, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great room. Staff was helpful. They didnt have room service per say.

10/10 Excellent

Agnieszka

Aug 8, 2022

Liked: Cleanliness, room comfort, communication

Fantastic apartment-great stay! *****

A wonderful, luxurious apartment with full equipment,swimming pool on the balcony comfortable beds and soft bedding! We spent a fantastic time here and did not want to leave:) The best stay in the whole Yucatan. Swimming pool on the roof, saunas and jackuzzi in the chill zone! Something amazing! Thank you!

Stayed 2 nights in Aug 2022

10/10 Excellent

Delwar

Oct 28, 2022

Liked: Cleanliness, room comfort, communication

Great modern apartments in good location

2 bed apartment was great - spacious with lots of amenities in the living and kitchen area. Location was really good in downtown Tulum, near shops and restaurants and off the main road to the beach. Communication in advance of checking in was very good. Property still being developed with construction work but wasn't a problem for us

Stayed 3 nights in Oct 2022

10/10 Excellent

Nastassia

Jan 5, 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

IIK was beautiful property I went during new years so no construction was happening. I was able to walk to a lot of parties or food or to items in under 10 or so mins because we were that close to the downtown strip. The property is exactly what I had expected and they always are cleaning & I appreciated that. Super beautiful, 24hr security up front, Raphael the manager was friendly and accessible by WhatsApp.

10/10 Excellent

alecia

Sep 14, 2024

Liked: Cleanliness, property conditions & facilities

This property was great just as it showed and beyond our expectations. The only confusion was I had read I was supposed to receive a code to check in but I never received any code even after the 4pm check in time. The staff at reception do not have anything to do with any of that but luckily the staff was kind enough to help contact the property owner for us even with the language barrier and we were eventually able to receive the code within 10 minutes,I would make sure to have the code prior to getting there. Other than that it was an amazing stay would stay there again and would reckoned to anyone. Location is great and only a 20 minute walk from the central bus station where you can take a bus to and from Tulúm airport.

Stayed 7 nights in Sep 2024

8/10 Good

Gabriel

Aug 8, 2024

Liked: Room comfort, communication

Good value but needs improvement

Location is good and rooms are in good condition and very modern. Room cleanliness needs improvement and number of towels need to match number of guests. On the safety side, when renting the two connecting units there needs to be a way to lock the outside hallway door in order to avoid having to lock the two individual unit doors. We traveled with small children and decided not to use the small unit as it would have required us to lock them in the unit for the night without a way for them to get out and come to us if needed (unsafe). Thankfully there was a sofa bed in the larger unit for the 3 of them to sleep in next to our bedroom.

Stayed 1 night in Aug 2024

6/10 Okay

Sonia

Aug 4, 2024

Liked: Cleanliness, property conditions & facilities

Pros- close to everything. Walking distance to downtown. Room and property were clean. 2 pools and a sauna. The downstairs pool is set up like a Cenote. Super cute. Cons- I was so disappointed about the plunge pool in our room. It was dirty and we couldn’t figure out how to turn it on. This is mostly the reason I got this specific room. No housekeeping during our 5 day stay. Also, the balcony railing was not stable. This is def a safety hazard. Need to know- make sure you know your room number and access code before you arrive. Front desk can’t help with that all. Area loses power/water intermittently. Not the hotels fault but just be aware of it.

Stayed 4 nights in Jul 2024

6/10 Okay

Costel

Jan 30, 2023

Disliked: Cleanliness, communication

Poor services and communication.

Our room has not been cleaned for 3 days.

Stayed 4 nights in Jan 2023

2/10 Terrible

Taylor

Feb 26, 2023

Disliked: Cleanliness, communication

The amenities were ok but the staff were terrible. Lied, intimidated and threatened our safety about an electrical fire in our room just to downgrade us to a lesser room 3 days into our stay, so they can put new guests in the nicer room the same night. Housekeeping came only 1 time to clean and replace towels the entire week. Would never recommend

Stayed 7 nights in Feb 2023

6/10 Okay

Christie

Jan 23, 2023

Liked: Cleanliness, amenities, property conditions & facilities

There are No signs for the property. The driver drive around for 45 minutes looking for it. We were beginning to think we were scammed. Scary experience. They could’ve sent an email with directions or advisory.

Stayed 3 nights in Jan 2023

4/10 Poor

Kaitlin

Jan 26, 2023

Liked: Amenities

Disliked: Communication

The room was nice. However staff is terrible. I stayed for four days. There is no housekeeping at all. I asked for an blanket on the first day, and four days later when I checked out, I still didn’t have a blanket. There is no front desk staff. No way to contact employees. So I everything goes through Expedia chat. The hotel is rude and does not answer. Or answers and tell you they will help, but they don’t help. I had the same towel to shower with fof four days. That is unacceptable. I asked for a late check out and was willing to pay extra. They never answered. Will never stay here again. Most terrible service I have ever received.

Stayed 4 nights in Jan 2023

2/10 Terrible

Miss C

Apr 8, 2023

Disliked: Cleanliness, room comfort, communication

Ruined new years celebrations

Booked for 5 nights over New Years and left after 2. We wanted to move to a different room as people were partying until 5am the day before New Years Eve. Security did try to ask them to be quiet but failed and just gave up. Nobody cleaned the room, there was a leak in the bathroom. We called and called and could not get in touch with anyone. Tried 5 different numbers (from UK mobile which cost a load). Email wasn't responded to until 5 days later when we were no longer in Tulum! Then they just said we stayed there so wouldn't give us a refund. Spent most of NYE daytime on the virtual chat and phone to Hotels.com instead of relaxing at the beach. Gave up and found somewhere last minute for New Years with a better location and cleaned room.

Stayed 5 nights in Dec 2022

10/10 Excellent

Precious

May 8, 2025

Liked: Cleanliness, property conditions & facilities, communication

Amazing stay will come back !

Stayed 5 nights in Apr 2025

10/10 Excellent

Valeria

Apr 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Encantada

Stayed 1 night in Apr 2025

10/10 Excellent

Eunice

Apr 20, 2025

Liked: Cleanliness, property conditions & facilities, communication

Todo bien

Stayed 1 night in Apr 2025

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IIK Tulum by The Spot Rentals

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