Kashiwaya

Property class: 3

Choose dates to view prices

At Kashiwaya, you can look forward to an indoor mineral hot spring (onsen), shopping on site, and laundry facilities. Guests can connect to free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Room options

View all photos for Japanese Style Room

A traditional Japanese room with tatami flooring, a low table, a television, and a cabinet.

Japanese Style Room

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 4 Twin Futons
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About the neighborhood

Located in Chikuma, Kashiwaya is near a train station. Nishizawa Piggy Bank Museu and Shinano Kangetsuen are cultural highlights, and some of the area's landmarks include Mori Shogunzuka Keyhole Tomb and Ueda Castle Ruins Park. Chausuyama Zoo and Nagano City Museum are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Visit our Chikuma travel guide
Map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821

What's nearby

  • A modern stadium with a curved roof, surrounded by leafless trees and a paved walkway.
    Nagano Olympic Stadium
    24 min drive - 10.9 miles
  • A traditional Japanese street with people walking, shops, and a large gate in the background.
    Zenko-ji Temple
    37 min drive - 16.8 miles
  • Nishizawa Piggy Bank Museu
    6 min walk - 0.4 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle
    2 min drive - 1.3 miles
  • Chausuyama Zoo
    24 min drive - 10.4 miles

Getting around

  • Chikuma Obasute Station
    11 min drive
  • Shinshu - Matsumoto Airport (MMJ)
    53 min drive

Restaurants

  • ステーキワン 長野戸倉店
    3 min drive
  • 蕎麦料理処萱
    2 min drive
  • 中華料理福満楼
    2 min drive
  • レストラン四季
    2 min drive
  • 温泉の駅 澄銀
    1 min walk

About this property

Kashiwaya

  • Ryokan near a train station
  • Consider a stay at Kashiwaya and take advantage of an indoor mineral hot spring (onsen), shopping on site, and laundry facilities. Guests can connect to free WiFi in public areas.
  • Additional perks include:
    • Free self parking
    • Japanese breakfast (surcharge), bike rentals, and hot springs on site
    • An electric car charging station, a ballroom, and meeting rooms
  • Room features
  • All guestrooms at Kashiwaya feature perks such as air conditioning and bathrobes, as well as amenities like safes.
  • More conveniences in all rooms include:
    • Bathrooms with children's robes and free toiletries
    • Wardrobes/closets, highchairs, and daily housekeeping

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Frequently asked questions

Is Kashiwaya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kashiwaya?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Kashiwaya on Nov 1, 2026 start from $87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Kashiwaya?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Kashiwaya?

Check-out is at 10 AM.

Where is Kashiwaya located?

Situated in Chikuma, this ryokan is within 1 mi (2 km) of Nishizawa Piggy Bank Museu and Joyama Historic Park and Arata-Jo Mountain Castle. Daiei-ji Temple and Obasute Rice Terraces are also within 6 mi (10 km).

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Reviews

Kashiwaya Reviews

7.6

Good

7.0

Cleanliness

6.6

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 72 reviews
Rating 8 - Good. 30 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 5 out of 72 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is so authentic. It was a true gem of a Japanese experience for our family. We loved everything about it: hospitality, clean rooms, beautiful views, natural spring style onsens… Highly recommend!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan. This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring. There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi inside the room! How come? No cold water in the bathroom, only hot water..... asked to pay for the hot spring entrance but I was not told when booking!
Stayed 2 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
全体的に良かった
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上山田のお祭りの際は毎年お世話になっております。施設は古いですが清掃が行き届いており、昔ながらの温泉旅館って感じです。 食べ物は屋台や近くのお店を予約すれば問題ないですし、素泊まりで温泉も入れてこの値段なら満足です。 近くの提携してる？温泉にも回れるのでとても良いと思います。
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
温泉良かったです
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
施設は古いが、部屋はリフォームしてあり、清潔だった。温泉街の、ど真ん中にあり立地よし、コスパもよかった
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
４日間お世話になりました。 温泉もお部屋も凄く満足でした。宿で食事ができたらなお良かったと思います
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
気軽に宿泊でき、本格的な源泉の温泉を楽しむことができました。
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅まで送迎があれば満点！

温泉最高！ 次回もココですね♬ お客さんが増えて値上げしませんように•••
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の掃除がゆきとどいていない 大浴場の脱衣所の清潔感がない
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
大浴場が汚いのとシャワーのお湯が出ず冷水だった。
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
温泉の脱衣場がとても寒かったです。
Stayed 1 night in Feb 2024
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Het stonk, niets te doen
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
合理的なシステム 設備は今ひとつなれどスタッフ対応良し 値段を考えるとまずまず
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付の方がとても親切です。 お風呂も気持ちよかったです
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ゆったりしていて良かった。
Stayed 1 night in Aug 2023