Unterberg Chalets

"Property was as pictures showed. Parking was free next to the building. Rooms insulated so it was silent at night. "

"This was one of the worst hotels I’ve stayed at. There is not even a ramp to take your baggage in from the car which is parked away. The staff were unfriendly unhelpful and had a generally bad attitude. The rooms were cramped and the whole hotel felt cramped. The staff at the restaurant wanted you to eat and go as fast as posssible. All in all terrible experience "

"Good "

"Great place to stay. Liked the overall hotel. Will come back again for longer duration."

"Wonderful spa location with a beautiful infinity pool."

"Loved the stay. Apartment was very new and looked exactly like the photographs, with an amazing view of the mountains from the balcony. Owner was very kind as well in letting us check out late with no fuss. Apartment was a short 7min drive to Bad Gastein center. 10/10 would recommend. "

"Great hotel, friendly staff and nice spa"

"Lovely staff and great place to stay , very convenient for the slopes and food was excellent "

"We were travelling with our 1 year old son and were really impressed with the hotel set up for youngsters. Small things like a nappy bin and a baby bath being provided along with a cot and high chair. Kids being allowed to use the pool until 6pm but retaining adult only space in the sauna area. A playground on site and the media room full of toys. We could keep the baby occupied but also enjoy some child-free relaxation. The location is wonderful, an easy drive from Salzburg, walking distance to two cable cars and innumerable alpine hikes. There are loads of attractions within 40 minutes drive. A small grocery shop in the village was perfect for bread/milk and there was a decent sized supermarket 10 minutes away by the motorway. The apartment was spacious and clean, and the kitchen was functional if not the best equipped. We really appreciated the laundry facilities in the basement. Two things that could have made the stay even better: - the hotel hosted several conferences during our stay and we were unable to use the bar during these events. It would be ideal if there was a separate space for regular guests to enjoy a drink or meal. - the charges for the swimming pool/ sauna are extortionate, particularly if you only want to use the facilities for a short period each day. Staff tacitly recognised this by kindly waiving the charge on several occasions. It makes you feel like you're not valued as a guest when it's included for hotel guests but not the apartments. "