Utica Chalets

"Grand Bear Resort at Starved Rock was one of the most disappointing resort experiences I’ve had in years. The entire property feels badly outdated and poorly maintained. The rooms, common areas, and facilities all look like they’ve been neglected for a long time and are nowhere near what you would expect based on the price or the way the resort markets itself online. What made the experience even worse was the complete lack of transparency during booking. We arrived on a Friday night expecting at least some level of entertainment or amenities to be available, only to find that the bar was CLOSED on a Friday night at a resort. That alone is ridiculous. On top of that, the mini golf was closed and the water park was also closed — two of the major attractions that families specifically book this resort for. At no point during the booking process was there any clear notice that these amenities would not be available. If a resort is going to advertise family attractions and charge resort-level prices, customers deserve honest disclosure before they spend their money and make travel plans. Instead, this felt like a bait-and-switch. You pay expecting a full resort experience and arrive to find multiple amenities unavailable with no warning. The resort appears to be running on the bare minimum while still charging premium prices. The location near Starved Rock is the only redeeming quality, but the resort itself is badly in need of renovation, better management, and basic honesty"

"Was a good time away"

"Best experience yet with a VRBO. Absolute perfect stay!"

"Great time"

"We only stayed one night but wished we could have stayed longer. The cabin had everything you need and was very comfortable and cozy. I would stay there again."

"The cabin was exactly what we needed for our stay. Clean and relaxing. All as pictured."

"Great place, great location!"

"The place was exactly as the pictures showed. It was very clean, nicely decorated and access into the building was simple. Adorable downtown with restaurants, bars and stores. We enjoyed our stay very much. Definitely a place we would return. "

"The condo was spacious, clean, and perfect for exploring the nearby parks. "