4.4/5Excellent! (52 reviews)
"Beautiful location and design, food was undercooked at times or incorrect but most of the time fixed. Majority of staff was super polite and helpful, others weren’t on the same page regarding pool times or beach area and seemed to make up things so constant verification was needed. Room could have been cleaner, again design was beautiful but mirrors were dirty, glass windows were dirty, the sheets and blankets on our beds were dirty at arrival so the host who took us to our room had that changed right away. Seems pretty new still so not a lot/ if any activities on site yet, so we purchased extra things to do outside of the hotel. COVID test was free for airport super helpful. No free shuttle service to or from the airport.…""Beautiful location and design, food was undercooked at times or incorrect but most of the time fixed. Majority of staff was super polite and helpful, others weren’t on the same page regarding pool times or beach area and seemed to make up things so constant verification was needed. Room could have been cleaner, again design was beautiful but mirrors were dirty, glass windows were dirty, the sheets and blankets on our beds were dirty at arrival so the host who took us to our room had that changed right away. Seems pretty new still so not a lot/ if any activities on site yet, so we purchased extra things to do outside of the hotel. COVID test was free for airport super helpful. No free shuttle service to or from the airport.WW…"
Reviewed on Feb 24, 2021