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Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationBurnaby Lake Park11 min drive
    Popular LocationHolland Park15 min drive
    Popular LocationMetropolis at Metrotown18 min drive
    AirportVancouver, BC (YVR-Vancouver Intl.)24 min drive

Choose dates to view prices

  • Room, 1 King Bed (Quay)

    4.9/5 guest room rating

    Room amenities

    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed (Quay)
  • Room, 1 Queen Bed (Quay)

    4.8/5 guest room rating

    Room amenities

    • River view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed (Quay)
  • Room, 2 Double Beds (Quay)

    4.7/5 guest room rating

    Room amenities

    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds (Quay)

About this area

New Westminster

Located in New Westminster, Inn at the Quay is in the historical district and on the waterfront. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Our guests love the hotel's convenience to public transportation: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes.
Visit our New Westminster travel guide
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Popular Location

What's nearby

  • Burnaby Lake Park - 11 min drive
  • Holland Park - 15 min drive
  • Metropolis at Metrotown - 18 min drive
  • Simon Fraser University - 22 min drive
  • Queen Elizabeth Park - 22 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Port Moody Station - 15 min drive
  • AirportVancouver Intl. Airport (YVR) - 24 min drive

Restaurants

  • The Boathouse — 1 min walk
  • Boston Pizza — 7 min drive
  • Quiznos — 7 min drive
  • Tora Sushi — 7 min drive
  • Starbucks — 7 min drive

About this property

Inn at the Quay

4-star eco-friendly hotel near Douglas College
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and a business center are onsite. All 126 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include balconies, minibars, and room service.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CAD 11.00 per day
  • Electric car charging station

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 7:30 AM–noon on weekends: CAD 9-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Sauna

Family friendly

  • Dry cleaning service
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Portuguese

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (4000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 9 and CAD 16 per person (approximately)
  • Self parking fee: CAD 11.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Can I cancel my reservation for free at Inn at the Quay and receive a full refund?
Yes, Inn at the Quay offers free cancellation on select room rates, because flexibility matters! Please refer to Inn at the Quay cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Inn at the Quay?
As of Sep 30, 2020, prices found for a 1-night stay for 2 adults at Inn at the Quay on Oct 3, 2020 start from $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Inn at the Quay pet-friendly?
No, pets are not allowed at this property.
How much is parking at Inn at the Quay?
Self parking is available for CAD 11.00 per day.
What time is check-in at Inn at the Quay?
Check-in is from 4:00 PM–3:00 AM. Late check-in is available during limited hours.
What time is check-out at Inn at the Quay?
Check-out is at 11 AM.
Where is Inn at the Quay located?
Situated on the riverwalk, this eco-friendly hotel is 0.4 mi (0.7 km) from Douglas College and within 9 mi (15 km) of Holland Park and Metropolis at Metrotown. Simon Fraser University and Burnaby Hospital are also within 12 mi (20 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.
4.3
Excellent
986 reviews
5 - Excellent
479
4 - Good
375
3 - Okay
86
2 - Poor
23
1 - Terrible
23

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 1 night in Sep 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property...but it’s in need of some basic upgrading such as the carpets in the hallways. Other than that, the staff are friendly and helpful and the rooms are clean and comfortable.
Stayed 1 night in Sep 2020

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Good location , nice staff, access to sky train is close .. comfortable bed, nice view of river. A little expensive for the Time of season with no access to most amenities.
Stayed 1 night in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

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