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Inn at the Quay

4.0 star property
Riverwalk hotel with a fitness center and a sauna
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Inn at the Quay

Exterior
Point of interest
Exterior
Minibar, desk, iron/ironing board, free WiFi
Banquet hall

Reviews

9.0

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Popular LocationHard Rock Casino Vancouver9 min drive
  • Popular LocationHolland Park10 min drive
  • Popular LocationMetropolis at Metrotown11 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)30 min drive
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About the neighborhood

New Westminster

Located on the waterfront, Inn at the Quay is in a walkable area with great shopping. Metropolis at Metrotown and Pacific Centre Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Holland Park. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: New Westminster Station is 5 minutes by foot and Columbia Station is 12 minutes.
Visit our New Westminster travel guideOpens in a new window

What's nearby

  • Douglas College - 7 min walk
  • Hard Rock Casino Vancouver - 9 min drive
  • Lougheed Town Centre - 10 min drive
  • Holland Park - 10 min drive
  • Metropolis at Metrotown - 11 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪North Noodle House - ‬6 min walk
  • ‪Cockney Kings Fish & Chips - ‬6 min walk
  • ‪Old Spaghetti Factory - ‬6 min walk
  • ‪The Spud Shack Fry Co - ‬5 min walk
  • ‪Hyack Sushi - ‬7 min walk

About this property

Inn at the Quay

Eco-certified hotel near Douglas College
Located close to Holland Park, Inn at the Quay provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. For some rest and relaxation, visit the sauna. The on-site seafood restaurant, The Boathouse, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A banquet hall, meeting rooms, and ATM/banking services
  • A porter/bellhop, a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 126 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and minibars. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and shower/tub combinations
  • LCD TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 13 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 13.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Frequently asked questions

Is Inn at the Quay pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Inn at the Quay?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Inn at the Quay on Aug 11, 2024 start from $204.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Inn at the Quay?

Self parking is available for CAD 13.00 per day.

What time is check-in at Inn at the Quay?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Inn at the Quay?

Check-out is at 11 AM.

Where is Inn at the Quay located?

Situated on the riverwalk, this eco-certified hotel is 0.3 mi (0.5 km) from Douglas College and within 6 mi (10 km) of Metropolis at Metrotown and Holland Park. Simon Fraser University and Burnaby Hospital are also within 9 mi (15 km). New Westminster Station is only a 5-minute walk and Columbia Station is 12 minutes.

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1004 reviews" "
Rating 8 - Good. 287 out of 1004 reviews" "
Rating 6 - Okay. 57 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Davis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, and the prices is right.
Stayed 4 nights in Jul 2024

10/10 Excellent

COLETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with easy parking. Super friendly service. Very quiet and beauutiful views from room.
Stayed 1 night in Jul 2024

8/10 Good

ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Construction made entry difficult. Difficult to find. Beautiful views though
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Silvana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay, the area is nice except for the metro station where there are a lot of homeless. The hotel itself was clean and quiet, comfortable beds.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen and Kathleen, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gibran

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2024

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nuce!
Stayed 2 nights in Jul 2024

10/10 Excellent

Satheesh, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, facing the bay. Pretty much all rooms have a view! Very cleanly maintained, friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and lovely boardwalk right outside the door. Excellent restaurants close by.
Stayed 1 night in Jul 2024

6/10 Okay

Fathollah

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel rooms are dated and tired looking. Staff were very helpful but area s next to railroad with quite challenging access to hotel. Restaurants around the hotel were great. Good food. Hotel needs a major renovation.
Stayed 5 nights in Jul 2024

8/10 Good

Jackson

Traveled with partner
Liked: Cleanliness, staff & service
The shower head was made for someone that is 5’8” or shorter. Very awkward.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staff were great
Stayed 1 night in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were nice and clean, convenient to sky train. There are no vending machines as we were looking for water/pop after the event,we went to the person at the desk and he kept telling us to go to the pizza place and get something, he did eventually give us a couple water that were bagged right behind him. When you pay 400$ a night it might be nice to have been offered the water in the beginning or have a vending machine so you can buy one.
Stayed 1 night in Jul 2024

2/10 Terrible

Rob

Disliked: Amenities
Very dirty and restaurant was horrible Worst experience I’ve ever had lol
Stayed 2 nights in Jul 2024

8/10 Good

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extending our stay an extra night was very easy and we didn't have to move rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

selvathurai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the stay in front of water front , easy friendly staff, cleanliness , comfort and enjoyable atmosphere to stay as a family
Stayed 3 nights in Jun 2024

8/10 Good

Philip Vander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

ANDENET

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sydney

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property on the Quay. Stayed with my children and we enjoyed walking the board walk to the playground. Lots of dining options near by and very easy to take the sky train to downtown.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a lot of different dining options and beautiful view of the river. The room was comfortable and clean and nicely decorated, and the attached restaurant is good too. Definitely going to stay here again next time we need proximity to New West and Coquitlam.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Clean and welcoming hotel near the Expo Sky Train which can get you downtown in 30 minutes and the airport in 60. All rooms have a view of the Fraser and their is the ability to walk on the Broadwalk along the river.
Stayed 1 night in Jun 2024

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities
We should have been warned about the extensive street work and given a discount for the inconvenience The Uber drivers refused to fight through all the obstacles..,
Stayed 3 nights in Jun 2024

10/10 Excellent

Kamaljeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great view of the river from our balcony. Easy to walk for food or to catch the Skytrain into Vancouver. Very clean, friendly and helpful staff. Definitely would return!
Stayed 3 nights in Jun 2024

General hotel information

Reasons to Book
Comfortable Beds & Beautiful Rooms
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0