"The staff were very knowledgeable and professional - definitely 4 star quality. I found that the staff are really attentive. I was standing on one side of the annex area with another person waiting for the elevator. A staff saw us waiting and told us there's another elevator at the other side ready to be used. Sadly, the other patron and I had our rooms right next to that side of the elevator so we didn't want to walk 1 minute away to the other elevator. (silly I know)
When I checked out, the staff was thoughtful to give me a bottle of water.
The hotel is also 4 star : breakfast room , slippers, clean (ish), bathrobe, water (daily) multiple elevators to address capacity, AC and a ceiling fan. Though maybe a nespresso is better vs the little instant coffees.
Newly refreshed rooms - the lights are perfect , there' general lighting, ambient lighting , and task lighting - as an architect. I am impressed. Good job.
Clean(ish) - because there was dust on the top part of the open closet - but then everywhere else was really clean. I'm impressed with the acrylic clear fan blades - commitment to keep this dust free is impressive.
Only missing is the charging port with usb-C slot
My room was one up the standard because I had a not fun experience with another hotel in the same street.
It was hard to explain that I didn't want sodas in the fridge. I appreciated there was a fridge.
Good location close to the central station. Well lighted street."