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Anantara Palais Hansen Vienna – A Leading Hotel of the World

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Luxury
VIP Access
5.0 star property
9.6

Exceptional

Viennese sanctuary with indoor pool

Michelin-starred dining elevates every evening in this Art Deco jewel near Vienna's Hofburg Palace. The full-service spa offers hydrotherapy treatments and an indoor pool for post-sightseeing relaxation. Attentive staff provide personalized concierge services for nearby cultural landmarks.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a sofa, a TV, a small table with a vase and books, and a large mirror.

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (French Balcony)

Premium Room (French Balcony) | Room amenity

Premium Room (French Balcony)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room (Premium)

Premium bedding, minibar, in-room safe, desk

Grand Room (Premium)

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite (French Balcony)

A hotel room with a large bed, a desk, a sofa, and a small table with flowers.

Junior Suite (French Balcony)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Anantara)

Premium bedding, minibar, in-room safe, desk

Suite (Anantara)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a round mirror, a wooden cabinet, a potted plant, two armchairs, a coffee table, and a view of the building outside.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

A hotel room with a bed, a sofa, a TV, a small table with a vase and books, and a large mirror.

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room (Extra Bed 3 Adults)

A hotel room with a bed, a sofa, a TV, a small table with a vase and books, and a large mirror.

Premium Room (Extra Bed 3 Adults)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite (Premium 1 Bedroom)

Suite (Premium 1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite (Premium 1 Bedroom)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 569 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Adults)

  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Premium bedding, minibar, in-room safe, desk

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Premium bedding, minibar, in-room safe, desk

Grand Room (Premium, Extra Bed 3Adults)

  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

A modern living room with a sofa, armchairs, a coffee table, and a bookshelf.

Presidential Suite

  • 3003 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child)

A hotel room with a large bed, two bedside tables with lamps, and a mirror on one wall.

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch)

Premium bedding, minibar, in-room safe, desk

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Located on a river, Anantara Palais Hansen Vienna – A Leading Hotel of the World is in Innere Stadt neighborhood and is connected to a rail/subway station. Sigmund Freud Museum and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Judenplatz and Servitenkirche. Traveling with kids? Don't miss Giant Ferris Wheel. Spend some time exploring the area's activities, including Segway tours. Visit our Vienna travel guide
Map
Schottenring 24, Vienna, Vienna, 1010

What's nearby

  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    11 min walk - 0.6 miles
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    12 min walk - 0.7 miles
  • A historic building with ornate sculptures and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    14 min walk - 0.8 miles
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    14 min walk - 0.8 miles
  • An ornate staircase with green carpet, gold chandeliers, and statues.
    Vienna State Opera
    18 min walk - 1.0 mile

Getting around

  • Schottenring U-Bahn
    4 min walk
  • Vienna Franz-Josefs-Station
    19 min walk
  • Vienna International Airport (VIE)
    23 min drive

Restaurants

  • ÉMILE Brasserie & Bar
    4 min walk
  • Theo’s Lobby Lounge & Bar
    1 min walk
  • Feuerdorf am Donaukanal
    8 min walk
  • Nikkai
    4 min walk
  • Alles Wurscht
    5 min walk

About this property

Anantara Palais Hansen Vienna – A Leading Hotel of the World

  • Luxury boutique hotel near St. Stephen's Cathedral
  • Located close to Sigmund Freud Museum and Judenplatz, Anantara Palais Hansen Vienna – A Leading Hotel of the World provides shopping on site, dry cleaning/laundry services, and a bar. Indulge in a massage, a body scrub, and hydrotherapy at Anantara SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and a Michelin star rated meal. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a 24-hour health club and a 24-hour business center.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • Express check-out, express check-in, and babysitting (surcharge)
    • Laundry services, a living plant wall, and a banquet hall
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 152 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Extra amenities include:
    • Recycling and eco-friendly cleaning products
    • Bathrooms with rainfall showers and deep soaking tubs
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the Bioscore Sustainability and EarthCheck, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 52 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 44 to 49 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Sophie
  • Der Wintergarten
  • Edvard
  • Theo's Lounge & Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1873
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 44 to 49 per person
  • Covered self parking fee: EUR 52 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Frequently asked questions

Does Anantara Palais Hansen Vienna – A Leading Hotel of the World have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

As of Jul 19, 2026, prices found for a 1-night stay for 2 adults at Anantara Palais Hansen Vienna – A Leading Hotel of the World on Aug 19, 2026 start from $479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Anantara Palais Hansen Vienna – A Leading Hotel of the World pet-friendly?

Yes, Anantara Palais Hansen Vienna – A Leading Hotel of the World allows pets (limit 2 total) with a maximum weight of up to 77 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 52 per day.

What time is check-in at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Anantara Palais Hansen Vienna – A Leading Hotel of the World?

Check-out is at noon.

Where is Anantara Palais Hansen Vienna – A Leading Hotel of the World located?

This family-friendly Vienna hotel is located in the historical district, within a 10-minute walk of Sigmund Freud Museum, Servitenkirche, and Judenplatz. St. Stephen's Cathedral and Hofburg Imperial Palace are also within 15 minutes. Schottenring U-Bahn is only a 4-minute walk and Schottentor U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Anantara Palais Hansen Vienna – A Leading Hotel of the World Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 817 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Camelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing but accolades to describe our stay at Anantara. The room, the food, the staff, the service, absolutely phenomenal !!! We will definitely stay with Anantara on our next return to Vienna! Thank you Anantara team for offering us an absolute best time. <3
Stayed 4 nights in Jul 2026
Verified

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly bell staff and very quick service for baggage collection. The staff in the lobby/bar area were very friendly. The room was spacious and had tall ceilings, it felt grand but updated. Far away from the chaos of the center of the city but easy enough to walk to it.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in surprising my wife with a birthday bouquet at breakfast. Everyone was very professional.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location for the city and shops.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Fariah

Liked: Cleanliness, amenities, property conditions & facilities
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff , great room , great breakfast - anything you need for great vacation
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, modern property.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jasem

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room, and excellent staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Vienna, stay here!

What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Gianluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was excellent, the bed was very comfortable and clean looking room.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with pleasant and luxurious feel, comfortable rooms, and impeccable service. We truly enjoyed our stay and will try to come back when we are back in Vienna!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Shiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff and service were amazing ! Nothing too much trouble. Suites were beautiful. Will be back
Stayed 3 nights in May 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional Staff
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Niurca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Maayan

Disliked: Property conditions & facilities
The hotel is old and doesn't feel like luxury 5 stars experience. Cleanliness needs to be improved in the hotel's rooms and corridors. Also, the smell in the hotel isn't good, and it feels like it's old and unmaintained. Despite this, the breakfast is excellent and the staff is friendly and accommodating.
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was great. Can’t complain about anything in general. I didn’t give it a full 5 stars as there were some minor things that were overlooked and that stood out to me. 1. The coffee in the minibar was never restocked. I had to call twice to get more coffee 2. The shower head from the rainforest shower part had only half the nozzles working. 3. The button mechanics for the bath and shower were, while kinda cool at first, ended up being wonky and felt a little gimmicky. Aside from that, the staff were very friendly, room service was timely, and the facilities and overall hotel was beautiful.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Andrew Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.
Stayed 5 nights in Nov 2024