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Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds
Minibar, in-room safe, blackout drapes, cribs/infant beds

Guest reviews

4.6 out of 5 Wonderful
734 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationStephansplatz3 min walk
Popular LocationSt. Stephen's Cathedral3 min walk
Popular LocationSpanish Riding School7 min walk
AirportVienna (VIE-Vienna Intl.)28 min drive

Choose dates to view prices

  • Single Room

    4.8/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Double Room

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Double Room

About this area

Vienna

Located in Vienna, Hotel Kaiserin Elisabeth is connected to a shopping center. Vienna State Opera and Albertina are cultural highlights, and some of the area's notable landmarks include Hofburg Imperial Palace and St. Stephen's Cathedral. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests love the hotel's central and quiet location.

Visit our Vienna travel guide
Map
Popular Location

What's nearby

  • Stephansplatz - 3 min walk
  • St. Stephen's Cathedral - 3 min walk
  • Spanish Riding School - 7 min walk
  • Albertina - 7 min walk
  • Hofburg Imperial Palace - 10 min walk

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Wien Mitte Station - 14 min walk
  • Vienna Intl. Airport (VIE) - 28 min drive

About this property

Hotel Kaiserin Elisabeth

Pet-friendly hotel connected to a shopping center in Vienna with coffee shop/café
A coffee shop/café, valet parking, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. All 63 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Guests will also find room service, hair dryers, and laptop-compatible safes.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: EUR 42.00 per day
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 16 per person
  • 1 coffee shop/café
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Finnish
  • French
  • German
  • Italian
  • Russian

Business services

  • 1 meeting room
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 22 per night
Cribs (infant beds) are available for EUR 11 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 47 per vehicle
  • Valet parking fee: EUR 42.00 per day
  • Crib (infant bed) fee: EUR 11 per night
  • Rollaway bed fee: EUR 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Individually-wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Hotel Kaiserin Elisabeth and receive a full refund?
Yes, Hotel Kaiserin Elisabeth offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Kaiserin Elisabeth cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Kaiserin Elisabeth pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this hotel?
Valet parking is available for EUR 42.00 per day.
What time is check-in at Hotel Kaiserin Elisabeth?
Check-in is from 1:00 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of EUR 47 per vehicle applies.
Where is this hotel located?
Located in Innere Stadt, this hotel is within a 10-minute walk of St. Stephen's Cathedral, Albertina, and Vienna State Opera. Hofburg Imperial Palace is 0.5 mi (0.8 km) away. Stephansplatz U-Bahn is only a 3-minute walk and Stubentor U-Bahn is 8 minutes.

Guest reviews

Overall score and ratings for Hotel Kaiserin Elisabeth

4.6
Wonderful
734 reviews
5 - Excellent
486
4 - Good
211
3 - Okay
28
2 - Mediocre
6
1 - Poor
3
4.7
Cleanliness
4.7
Service and Staff
4.3
Amenities
4.5
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was amazing.

Experience was amazing.

Stayed 1 night in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Great service.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but elegant

Central location, helpful desk staff, simple but elegant decor, good breakfast -- we thought this place was terrific. Room was large with high ceilings, comfortable bed -- not much froufrou but we liked the minimalist look.

Stayed 7 nights in Oct 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, historic, wonderfully helpful staff booked a dinner reservation for me as solo female traveler. Thoroughly enjoyed it.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only complaint was that the Internet was VERY weak. Two of us could not be on our smartphones at the same time. We had difficulty making phone calls in the room. Great location!👍

Stayed 2 nights in Mar 2020