“We did not know that the motel had NO office, NO written instructions about process, and NO personnel on site. We did not see any statement on the website (or posted at the motel) about that method of operation, or we would not have made the reservation. Perhaps the info about how it works was included in a correspondence from somebody, but because we were traveling, we did not see it.
We sat in the sun, trying to figure it out, called a number - got an answering machine. When someone……
“We did not know that the motel had NO office, NO written instructions about process, and NO personnel on site. We did not see any statement on the website (or posted at the motel) about that method of operation, or we would not have made the reservation. Perhaps the info about how it works was included in a correspondence from somebody, but because we were traveling, we did not see it.
We sat in the sun, trying to figure it out, called a number - got an answering machine. When someone……
Lonnie