Palaces in Volcano

"It’s like staying in a cool treehouse. My room was very spacious and quiet. The hotel has no staff on site but easy enough to contact if you need anything (I didn’t need to contact them for anything though). Definitely a cool place to stay."

"It’s definitely the nicest place to stay in Hilo. Great location & beautiful property. Breakfast was good with options. Staff is fabulous. This is absolutely just chance, nothing the hotel could do. A soccer team showed up our last night. The kid’s & parents were loud, obnoxious & trashed the place, I felt sorry for the entire staff & groundskeeper cleaning up after the rude group."

"Room was clean and beds were comfortable. The price was great for staying in a nice hotel on the water with a beautiful surrounding area. It was better than I expected based on their review score. The little gym was decent with nice weights and other equipment. Restaurant was good too."

"Proximity to the park and the town of Volcano was great. Easy parking. Quiet. There is no human on-site but they thought of everything you might need. On the downside, there was no AC so it was hot one night, the decor feels very much like a hodge-lodge of items, and Bathroom lighting was really low and dingy. On the upside, big room that could have easily slept 4 if we needed it to."

"The Lodge itself was impeccably clean. The dining experience was great. Our room was perfect right down to the heated towel bar. The volcano area lookouts were nearby thus not having to travel very far. The staff were very helpful in all aspects. Would definitely recommend this Lodge."

"We needed a place near volcano park and this property filled the bill. I really should have read the information provided by the host to understand the self-check in process. (Multiple messages from all our stays overwhelmed me) Once we squared that away, we found dinner and brought it back to the room and settled in. The night sounds in the forest were great. My only suggestion is the steps be lit up for arrivals after dark."

"Absolutely adorable! They had fruit oatmeal, coffee, and tea and bread with butter waiting for you so you had a great breakfast. We absolutely love the papaya and banana combo that was suggested. Bed set up was great as you felt privacy, but could hear the birds. And owners were very attentive. Would definitely recommend this place and will be coming back."

"good"

"Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to label your items with. I never came across another guest in the property, but I know they were there because doors would open/closer. Very great location, but there are many many options in this town where you may get better amenities with an actual host that would prepare and care for your room"