“The room itself was clean, but the heater smelled of cigarette smoke. The hot water faucet did not work, and the cold water faucet leaked all over the countertop and onto the floor. The front desk offered me a different room, but I declined and checked out based on the overall heavily worn condition of the property and some cleanliness issues in the elevators.”
“Hello,
I truly enjoyed my interactions with most of your staff. Erin your night shift worker came in early and still responded very well to kindness as did Cheryl, the very kind day shift worker. Even though both those ladies had to cover someone else's shift they were so pleasant and kind. The Breakfast lady however should put a sign on top of the pancake machine telling people not to lift the lid. because her did not respond well to kindness when my son accidently opened the lid.
The room……