“The luggage cart we used had a flat tire. Being on the second floor and with 12 days of travel, we had a lot of luggage. We had to swap it midway as the cart collapsed in the middle of the hallway . Understandable. Unfortunately, the man at the desk did not care that the cart was basically unusable and instructed me to put it back in the foyer for the next poor person to use, stating, “I have no way to fix it, just put it out with the others.” I wish I had known to pick a functioning trolley……
“The luggage cart we used had a flat tire. Being on the second floor and with 12 days of travel, we had a lot of luggage. We had to swap it midway as the cart collapsed in the middle of the hallway . Understandable. Unfortunately, the man at the desk did not care that the cart was basically unusable and instructed me to put it back in the foyer for the next poor person to use, stating, “I have no way to fix it, just put it out with the others.” I wish I had known to pick a functioning trolley……
Denise