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Chula Vista Resort, Trademark Collection by Wyndham

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Beach bar
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Water Park

Overview of Chula Vista Resort, Trademark Collection by Wyndham

Chula Vista Resort, Trademark Collection by Wyndham

3.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCold Water Canyon Golf Course2 min walk
  • Popular LocationChula Vista Waterpark5 min walk
  • Popular LocationWoodside Wisconsin Dells Center Dome15 min walk

Choose dates to view prices

About this area

Wisconsin Dells

Located in Wisconsin Dells, Chula Vista Resort, Trademark Collection by Wyndham is in the city center and on the riverwalk. Crystal Grand Music Theater and Palace Theater are cultural highlights, and travelers looking to shop may want to visit Outlets at The Dells. Traveling with kids? Don't miss Top Secret and Noah's Ark Waterpark. Enjoy the area's slopes with a ski area and skiing, and don't miss out on the sledding and snow tubing.
Popular Location

What's nearby

  • Cold Water Canyon Golf Course - 2 min walk
  • Chula Vista Waterpark - 5 min walk
  • Woodside Wisconsin Dells Center Dome - 15 min walk
  • Witches Gulch - 4 min drive
  • Rocky Arbor State Park - 11 min drive

Getting around

  • Wisconsin Dells Station - 8 min drive
  • Dane County Regional Airport (MSN) - 61 min drive

Restaurants

  • Market Fresh Buffet — 1 min walk
  • Kaminski Bros Chop House — 1 min walk
  • Mitzi's American Grill — 6 min drive
  • Famous Dave's Bar-B-Que — 7 min drive
  • Taste Of New Orleans — 7 min drive

About this property

Chula Vista Resort, Trademark Collection by Wyndham

Family-friendly resort with 5 restaurants and 3 spa tubs
5 restaurants, a full-service spa, and a golf course are available at this resort. WiFi in public areas is free. Additionally, free water park access, an indoor pool, and 3 poolside bars are onsite. All 620 rooms provide conveniences like sitting areas and refrigerators, plus free WiFi and TVs with cable channels. Other amenities available to guests include microwaves, room service, and coffee makers.
Chula Vista Resort, Trademark Collection by Wyndham offers 620 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Wisconsin Dells resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa del Sol has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 14.95 per person
  • 5 restaurants and 1 coffee shop/café
  • 3 poolside bars, 3 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 18 holes of golf
  • 3 spa tubs
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Ropes course
  • Seasonal outdoor pool
  • Volleyball
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (120000 square feet of space)
  • Meeting rooms - 32

Outdoors

  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Masks are compulsory at the property for guests without full COVID-19 vaccination.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 27.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa tub access
  • Health club access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Chula
Chula Resort
Chula Vista
Chula Vista Resort
Chula Vista Resort Wisconsin Dells
Chula Vista Wisconsin Dells
Vista Chula
Chula Vista Hotel Wisconsin Dells
Chula Vista Theme Hotel
Hotel Chula Vista Theme
Chula Vista Theme Hotel
Chula Vista Wisconsin Dells
Hotel Chula Vista Theme
Chula Vista Resort
Chula Vista Resort, Trademark Collection by Wyndham Resort

Frequently asked questions

3.5
Good
Rating 5 - Excellent. 233 out of 966 reviews
5 - Excellent 24%
Rating 4 - Good. 330 out of 966 reviews
4 - Good 34%
Rating 3 - Okay. 207 out of 966 reviews
3 - Okay 21%
Rating 2 - Poor. 107 out of 966 reviews
2 - Poor 11%
Rating 1 - Terrible. 89 out of 966 reviews
1 - Terrible 9%

3.6/5

Cleanliness

3.6/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with family and small children
Liked: Cleanliness
Very congested and elevators were busy & very slow. The internet would not work very well if at all
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with family
Disliked: Staff & service, property conditions & facilities
No coments
Stayed 1 night in Jun 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location off the river is beautiful. The room was OK. The breakfast buffet was pricey but excellent. And that is where the compliment ends. Especially for the price tag! We made an impromptu decision to bring our family of 4 to The Dells for an overnight stay. We had never been to Chula Vista but were excited to go to a resort that offered everything we should need for a fun overnight excursion. Check-in is 4 PM (to be fair, they did let us check in at 3 PM) and the water parks close at 7PM. Check out is 10:30 AM with the water parks not opening until 10 AM. I see now that the hours for the parks are DESIGNED so a guest would NEED to stay 2 days in order to utilize the parks fully. The little food and beverage huts around the various water/pool spots were closed and the restaurant that was open was over booked. (No wonder, everything else was closed!) We had to leave the resort to dine in town. (Probably a blessing due to the pricing attached to this hotel.) The room they gave us was fairly clean inside BUT the little patio that was attached had a broken (into pieces) window screen from a room above, beer bottles and paper cups littered the grass and there were no chairs on it so we could enjoy the view. We ended up spending our evening in town on the main strip instead of the resort that we paid for. When we got back to the hotel there was no wifi and I was told that it was "a little shoddy" because they were updating routers. Never again!
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
I had a great time at the resort. I will say I wished more slides were open to experience. My overall trip was really good I just think that house keeping should have been available and if it would not, it should have been posted or customers should have been notified. My biggest issue with this weekend was the lack of efficient followup time whenever a request was made. For example, we called and asked for toilet paper and never received it. We had to call a few times for someone to come and plunge the toilet. Everyone was friendly, I just think the efficiency could be better. And it could be because of the pandemic that the work team was lighter than normal but to not receive any followup at all was a let down. Other than that my family enjoyed the stay.
Stayed 2 nights in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff! We had so much fun here. I would recommend the Chula Vista for great family fun!
Stayed 2 nights in May 2021