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Overview of Sheraton Zagreb Hotel

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Guest reviews

4.2 / 5Very Good
753 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

AirportZagreb (ZAG)23 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Deluxe Room, 2 Twin Beds

    Deluxe Room, 2 Twin Beds

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
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  • Deluxe Room, 1 Queen Bed

    Deluxe Room, 1 Queen Bed

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
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  • Executive Room, 1 King Bed

    Executive Room, 1 King Bed

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Classic Suite, 1 Bedroom

    Classic Suite, 1 Bedroom

    Room amenities

    • 538 sq ft
    • Sleeps 3
    • 1 King Bed
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  • Executive Suite, 1 Bedroom

    Executive Suite, 1 Bedroom

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
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  • Presidential Suite, 1 Bedroom

    Presidential Suite, 1 Bedroom

    Room amenities

    • 2045 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
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  • Twin Room, Executive Room, 2 Twin Beds

    Twin Room, Executive Room, 2 Twin Beds

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 2 Twin Beds
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  • Deluxe Room, 1 Queen Bed, Courtyard View

    Deluxe Room, 1 Queen Bed, Courtyard View

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Queen Bed
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  • Deluxe Room, 2 Twin Beds

    Deluxe Room, 2 Twin Beds

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 2 Twin Beds
    Show details
  • Deluxe Room, 1 Queen Bed, Courtyard View

    Deluxe Room, 1 Queen Bed, Courtyard View

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 1 Queen Bed
    Show details

About this area

Zagreb

Located in Zagreb, Sheraton Zagreb Hotel is in the city center. The area's natural beauty can be seen at Botanical Garden and Zrinjevac, while Mestrovic Pavilion and POGON - Zagreb Center for Independent Culture and Youth are cultural highlights. Check out an event or a game at Arena Zagreb, and consider making time for Zagreb Zoo, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing.

Visit our Zagreb travel guide
Popular Location

What's nearby

  • Art Pavilion - 6 min walk
  • Modern Gallery - 9 min walk
  • Ban Jelacic Square - 13 min walk
  • Dolac - 15 min walk
  • Zagreb Cathedral - 15 min walk

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb (ZAG) - 23 min drive

Restaurants

  • Fontana Restaurant – Restaurant offering international cuisine.
  • Cafe Imperial – Serves light fare.

About this property

Sheraton Zagreb Hotel

5-star luxury hotel near Zagreb Cathedral
2 restaurants, a casino, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. All 306 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: HRK 150 per day

Food and drink

Breakfast available for a fee: HRK 160 per person
2 restaurants and 1 coffee shop/café
1 poolside bar and 1 bar
24-hour room service

Things to do

Aerobics classes
Art gallery
Fitness center
Indoor pool
Pilates classes
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Turndown service

Languages spoken

Croatian
English
Italian

Business services

24-hour business center
Meeting rooms
Conference space (10764 square feet)

Outdoors

Terrace

Spa

Body treatments
Facials
Massages
Massage/treatment rooms
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

5 casino gaming tables
7 casino slot machines
Casino (1076 square feet of space)
Casino VIP room
Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Shower/tub combination

Entertainment

Cable channels
Flat-screen TV
Pay movies

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

The property will be renovating from 01 March 2020 to 30 June 2020 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
The following facilities will be closed from 05 January 2020 to 01 April 2020 (dates subject to change):
  • Swimming pool
  • Spa
  • Sauna
  • Spa tub
The following facilities are closed on Christmas Day (25 December), New Year's Day (1 January), and New Year's Eve (31 December):
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

  • Pets allowed for an extra charge of HRK 150 per pet, per day
  • Dogs only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HRK 250.0 per night.
  • Free cribs (infant beds)!

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HRK 500 per day
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 160 per person (approximately)
  • Self parking fee: HRK 150 per day
  • Pet fee: HRK 150 per pet, per day
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Hotel Sheraton Zagreb
  • Sheraton Hotel Zagreb
  • Sheraton Zagreb
  • Sheraton Zagreb Hotel
  • Zagreb Hotel Sheraton
  • Zagreb Sheraton
  • Zagreb Sheraton Hotel
  • Sheraton Zagreb Hotel Hotel
  • Sheraton Zagreb Hotel Zagreb
  • Sheraton Zagreb Hotel Hotel Zagreb
All reviews

Frequently asked questions

Guest reviews

4.2

Very Good

5 - Excellent
338
4 - Good
275
3 - Okay
86
2 - Mediocre
36
1 - Poor
18
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.1
Property condition

3/5

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice stay and nice hotel except parking in garage is not included and you need to pay it extra.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I like the facilities and size if room. Also the fact that the hotel has a huge gym and indoor pool is a big plus. 2 things I dislike about the property are A) absence of a proper overhead shower as the handheld are oddly placed for anyone taller than 5'6" B) the food for room service is worst I have had at a Mariott branded property and that is the biggest reason for my average rating I have now decided to try other properties in Zagreb and will try to avoid the Sheraton

    Stayed 3 nights in Feb 2020

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    Hotel is good for its location. I wouldnt rate this Hotel 3 stars. Everything very dated bath robes completely used probably washed million times. Next time we will be going to double tree by hilton with better value for money and services.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel is excellent, rooms beautiful and all the amenities you need.

    Stayed 2 nights in Jan 2020