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Overview of Sheraton Zagreb Hotel

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Featured Image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Sheraton Zagreb Hotel

5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationZagreb Cathedral15 min walk
    Popular LocationCroatian National Theatre16 min walk
    Popular LocationCroatian Parliament15 min drive
    AirportZagreb (ZAG)23 min drive

Choose dates to view prices

Room, 1 Queen Bed, Non Smoking

4.5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

5/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, Non Smoking

4.2/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Presidential Suite, 1 Bedroom

  • 2045 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

4.1/5 guest room rating
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

5/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

5/5 guest room rating
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Zagreb

Located in Zagreb, Sheraton Zagreb Hotel is in the city center. The area's natural beauty can be seen at Jarun and Botanical Garden, while POGON - Zagreb Center for Independent Culture and Youth and Miroslav Kraljevic Gallery are cultural highlights. Check out an event or a game at Arena Zagreb, and consider making time for Zagreb Zoo, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Mestrovic Pavilion - 5 min walk
  • Art Pavilion - 6 min walk
  • Zagreb Cathedral - 15 min walk
  • Croatian National Theatre - 16 min walk
  • Croatian Parliament - 15 min drive

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 23 min drive

Restaurants

  • Fontana Restaurant — 1 min walk
  • King Tomislav Restaurant — 1 min walk
  • Monocycle specialty coffee — 3 min walk
  • Trattoria Canzona — 4 min walk
  • Lari I Penati — 5 min walk

About this property

Sheraton Zagreb Hotel

5-star luxury hotel near Ban Jelacic Square
2 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. All 306 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi, free wired Internet, and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars, and premium bedding. Change of towels is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (HRK 120 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 160 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Art gallery
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Languages spoken

  • Croatian
  • English
  • Italian

Business services

  • 24-hour business center
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino (1076 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from January 12 2021 to March 31 2021 (dates subject to change).
The property will be renovating from March 23 2021 to June 30 2021 (completion date subject to change). The following areas are affected:
  • Sauna
  • Swimming pool
The following facilities are closed on Christmas Day, New Year's Eve, and New Year's Day:
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 150 per pet, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 300.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HRK 500 per day
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 160 per person (approximately)
  • Covered self parking fee: HRK 120 per day (in/out privileges)
  • Pet fee: HRK 150 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 349 out of 769 reviews
5 - Excellent 45%
Rating 4 - Good. 280 out of 769 reviews
4 - Good 36%
Rating 3 - Okay. 86 out of 769 reviews
3 - Okay 11%
Rating 2 - Poor. 36 out of 769 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 769 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
I went there because oaf the spa, but it was all closed
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and nice hotel except parking in garage is not included and you need to pay it extra.
Stayed 1 night in Feb 2020