Sheraton Zagreb Hotel

Photo gallery for Sheraton Zagreb Hotel

Primary image
Indoor pool
Indoor pool
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Zagreb Hotel

Sheraton Zagreb Hotel

5.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Kneza Borne 2, Zagreb, 10000

Explore the area

  • Popular LocationZagreb Cathedral13 min walk
  • Popular LocationCroatian National Theatre16 min walk
  • Popular LocationCroatian Parliament20 min walk
  • AirportZagreb (ZAG)23 min drive

Choose dates to view prices

About this area

Zagreb

Sheraton Zagreb Hotel is located in Donji Grad, a neighborhood in Zagreb, and is in the entertainment district. The area's natural beauty can be seen at Botanical Garden and Zrinjevac, while POGON - Zagreb Center for Independent Culture and Youth and Miroslav Kraljevic Gallery are cultural highlights. Salata Sport and Recreation Center and Technical Museum are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Mestrovic Pavilion - 5 min walk
  • Art Pavilion - 6 min walk
  • Zagreb Cathedral - 13 min walk
  • Croatian National Theatre - 16 min walk
  • Croatian Parliament - 20 min walk

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 23 min drive

Restaurants

  • Pizzeria Faust - 2 min walk
  • Beertija - 3 min walk
  • Kascheta - 3 min walk
  • Don Vito's - 3 min walk
  • Monocycle specialty coffee - 3 min walk

About this property

Sheraton Zagreb Hotel

Luxury Zagreb hotel in Donji Grad with 2 restaurants
2 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. Change of towels is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Languages

Croatian, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (HRK 120 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 160 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Fontana Restaurant
  • King Tomislav Restaurant
  • Cafe Imperial
  • Piano Bar

Things to do

  • Aerobics classes
  • Art gallery
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino (1076 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HRK 500 per day
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: HRK 160 per person (approximately)
  • Covered self parking fee: HRK 120 per day (in/out privileges)
  • Pet fee: HRK 150 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Does Sheraton Zagreb Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Zagreb Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Sheraton Zagreb Hotel on Aug 21, 2022 start from $94.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Zagreb Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of HRK 150 per pet, per day. Service animals are exempt from fees.

How much is parking at Sheraton Zagreb Hotel?

Self parking is available for HRK 120 per day.

What time is check-in at Sheraton Zagreb Hotel?

Check-in is from 2 PM - midnight. Early check-in is available for a fee of HRK 75 (subject to availability).

What time is check-out at Sheraton Zagreb Hotel?

Check-out is at noon. Late check-out is available for HRK 75 (subject to availability).

Where is Sheraton Zagreb Hotel located?

Located in Donji Grad, this luxury hotel is within a 5-minute walk of POGON - Zagreb Center for Independent Culture and Youth and Branimir Centar. Mestrovic Pavilion and Art Pavilion are also within 10 minutes. Zagreb Central Station is 8 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 9 minutes.

Can I cancel my reservation for free at Sheraton Zagreb Hotel and receive a full refund?

Yes, Sheraton Zagreb Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Zagreb Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 442 out of 932 reviews
5 - Excellent 47%
Rating 4 - Good. 331 out of 932 reviews
4 - Good 36%
Rating 3 - Okay. 97 out of 932 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 932 reviews
2 - Poor 4%
Rating 1 - Terrible. 22 out of 932 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.1/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel met all our needs, the room was clean, had air con which was a life saver. The staff were friendly. The breakfast if not included was expensive. The hotel is in a good location within walking distance of the old town, bus and train stations and plenty of shops and cafes.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Sheraton, very comfortable, lovely rooms, all the toiletries you could ever need, the concierge was very helpful and walkable to many restaurants, shopping etc. The room really exceeded our expectations and the staff were very helpful and kind.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was late for my transport and a man from reception got my cab and looked after me to make my transport on time. So very grateful for his kindness and quickly solving the problem.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic and our room was perfect. We used the spa for a massage and enjoyed the pool. Absolutely, no complaints.
Stayed 3 nights in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, quiet at night. Good area that's close to all the tourist attractions.
Stayed 6 nights in Jul 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful. Marta (the trainee) who works as a receptionist at the breakfasts buffet was very nice and kind. Also, another employee who works at the breakfast buffet was super nice. He worked Friday morning on the other side of the buffet.
Stayed 4 nights in Jul 2022

3/5 Okay

Traveled with family
Close to downtown. Door cards not working.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Close to the heart of the city but a little bit off the main tourist area. Very helpful and pleasant staff
Stayed 1 night in May 2022

5/5 Excellent

Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and everything is walkable. The staff were excellent and attentive to all your needs.
Stayed 6 nights in Apr 2022