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Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

Hiking
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served, international cuisine
Reception

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3.0 star property
Mountain ski retreat with dining and a golf course
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
Map
Bodmenstrasse 21, Zermatt, VS, 3920

Explore the area

  • Popular LocationMatterhorn Museum6 min walk
  • Popular LocationMatterhorn glacier paradise7 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • AirportSion (SIR)73 min drive

Room options

About this area

Zermatt

Hotel Butterfly, BW Signature Collection is located in Zermatt City Centre, a neighborhood in Zermatt, and is near a train station and in the mountains. Mountaineers Cemetery and St. Mauritius Church are notable landmarks, and some of the area's activities can be experienced at Matterhorn glacier paradise and Zermatt - Furi. Matterhorn Museum and Sunnegga Ski Resort are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.
Visit our Zermatt travel guideOpens in a new window
Map

What's nearby

  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 7 min walk
  • Matterhorn glacier paradise - 7 min walk
  • Zermatt-Furi Gondola - 15 min walk

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 73 min drive

Restaurants

  • Walliserkanne Zermatt - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 4 min walk
  • Hotel Alex - 2 min walk
  • Le Petit Royal - 2 min walk
  • Golden India - 3 min walk

About this property

Hotel Butterfly, BW Signature Collection

3-star hotel located in Zermatt City Centre
Located close to Matterhorn Museum and St. Mauritius Church, Hotel Butterfly, BW Signature Collection provides a free breakfast buffet, 9 holes of golf, and a free grocery shopping service. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage.The onsite restaurant, Butterfly Restaurant, features international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Additional perks include:
  • A free area shuttle, tennis courts, and babysitting (surcharge)
  • An elevator, helicopter/airplane tours, and massage treatment rooms
  • A front-desk safe, a vending machine, and laundry services
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All 60 rooms offer comforts such as premium bedding, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 26-inch flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per night)
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butterfly Restaurant

Things to do

  • 9 holes of golf
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Ice skating
  • Library
  • Piano
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service

Business services

  • 215 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 65.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

BEST WESTERN Butterfly
BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Frequently asked questions

Is Hotel Butterfly, BW Signature Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Butterfly, BW Signature Collection?

As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Hotel Butterfly, BW Signature Collection on Jul 2, 2023 start from $228.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Butterfly, BW Signature Collection?

Check-in is from 2 PM - 11 PM.

What time is check-out at Hotel Butterfly, BW Signature Collection?

Check-out is at 11 AM.

Where is Hotel Butterfly, BW Signature Collection located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains and within a 10-minute walk of Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Matterhorn glacier paradise and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

Hotel Butterfly, BW Signature Collection Reviews

Hotel Butterfly, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 705 reviews" "
" "10 - Excellent 62%
Rating 8 - Good. 215 out of 705 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 46 out of 705 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 3 out of 705 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 3 out of 705 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen, Friant

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed there 2 nights. We wanted to eat dinner in the hotel the first night since we were tired. They said they had closed early due to lack of business. If a hotel posts dining room hours they need to keep them. They suggested we try the next night since they figured they wouldn be busier. We did but then they said we shoud have made reservations and sent us off. Both nights we went to Alex's across the road and the food and service was excellent.
Stayed 1 night in May 2023

8/10 Good

Najmul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was overall very helpful
Stayed 1 night in May 2023

10/10 Excellent

Robert

Stayed 1 night in Apr 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bird time back. Always a great stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Hongxin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only concern was the show-water was not hot enough which might be all customers are showing at same time? Except that, all others are very good. Good location!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at the Butterfly and we obviously really like it. Great location. Short walk from train station and restaurants/shopping. Cozy rooms. Great food (including free breakfast and tea time). The perfect place to unwind with a glass of wine or coffee after a day hiking or on the slopes. We were happy to see many familiar faces on the staff, though there was a new bartender who didn't seem to like her job very much. She wasn't a fan of waiting on people and seemed to want to go home early each night. But aside from that another perfect stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Yee Sheung

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Sure will come back again !
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took an overnight trip from Zurich to Zermatt, so we prioritized proximity to the train station. The Butterfly turned out to be much more than just convenient to the train station and the main commercial area. The room was spacious, clean, and comfortable. The included breakfast was fresh and offered a lot of options. Most importantly, the service was the best we received anywhere over the course of a full week in Switzerland. The front desk was always well-staffed, and the front desk team was friendly and professional. They offered recommendations to fill our time in Zermatt that proved to be perfect. Thanks to the Hotel Butterfly for making our overnight trip to Zermatt a great success!

10/10 Excellent

Mercedez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is FANTASTIC. Close to train station(2 blocks). Dinner was GREAT! Breakfast was terrific! Decorated as a Swiss Chalet. I would DEFINITELY RETURN!

10/10 Excellent

Madhuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station and properly maintained and nice room
Stayed 1 night in Oct 2022

General hotel information

Reasons to Book
Spacious Rooms & Great Location
Star Rating
3
Nearest Airport
Geneva (GVA-Cointrin Intl.)
Address
Bodmenstrasse 21, Zermatt, VS