Zona 9 Vacations from $742

Everything was very nice and clean, but there is not a little refrigerator if you were to buy any food and take with you. And in the morning me and my fiancé were sleeping, and one of the staff members knocked on the door and opened it without saying anything. It was a little alarming at first, but she was just asking if we wanted our clothes washed, but it was weird that she opened the door!

Todo perfecto limpio cómodo cilenciosa para descansar vista impresionante a el Lago pero el camino para llegar no está my bonito

All staff are nice, excellent service, good price, good location. The people of Guatemala are very kind!!!

I have never been to a hotel with staff this wonderful. The views are idealic. The restaurant on site was excellent and a good value. We felt at home very quickly. The hotel only has 10 total rooms. We were able to chop it up and meet other guests. A+. Staff always cheerful and helpful! I only have one complaint that is the same at every other hotel I have stayed at around Lake Atitlan. That complaint is the dogs! They are barking all night and here is a disco which can get rather loud. The hotel actually has ear plugs laid out for guests when they checkin.

El lugar es muy bonito, ahora la propiedad está algo descuidada, se observa poco mantenimiento en el mobiliario cercano a la piscina o la terraza y la refrigeradora. Y en cuanto apoyo por medio del chat del app de expedía es nulo, el personal del lugar no atiende por el app, sino solicita que se llame a recepción en horario donde está disponible la recepción, en mi estadía tuve un inconveniente que me costó contactar alguien que me apoyara, finalmente se solventó y fue esperando al personal de la recepción. Ahora el lugar cuenta con una cocina, si en caso no se desea cocinar hay un restaurante que lo sugiero si se bebe alcohol es rápido ahora si es por comida tener paciencia para esperar.