“Check-in time is 3 p.m. I arrived at 3:10 and had to wait another 15 minutes for the room to be clean. I'd traveled a long way and had to prepare for an upcoming meeting. The delay, delayed me. Aside from that, the front desk staff was kind and welcoming, the room was clean and the air-conditioning was on and had the room at a comfortable temperature.”
“No coffeemaker in the room. Their reason was to cut down on “plastic cups” but that doesn’t make sense.
Yes, you can go up to the lobby and request a coffee maker but I don’t know why it was an issue.”