预订阿本布鲁克酒店宾馆住宿限时优惠

“The overall of the hotel is great and highly recommended. The only thing need to improve is: shampoo, show gel and hand wash were 3 in 1 and they had been used by previous customer and no one to re-fill whatever in the shower room or the hand wash place outside the toilet. Therefore, please prepare your shower gel and shampoo if you going to choose the hotel.”

“Amazing location for everything in Rotterdam. Free coffee and filtered water. Comfortable room.”

“飯店新穎又舒適，房間寬敞設備良好，服務人員也都很熱情友善，就連餐廳食物也都相當有水準，很值得大大推薦！”

“房間寬敞，離車站不算遠，步行約10分鐘內。 有附早餐是個很不錯的優勢，簡單的麵包跟水果、優格，提供出門遊玩的旅人能量出發一天的旅程。 房間雖然有些許灰塵，但還算整潔，可惜在最後一天的新毛巾有污漬，像拿去擦過排泄物，令人失望。 ”

“staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!”

“House keeping wasn't doing good. Didn't refill the toilet paper and shampoo. Sometimes didn't replace the towels even they were on the ground. Sometimes didn't even come in the room for cleaning.”

“房间太小了”

“check-in 流程極差。check-in 使用線上，限制20點前要填資料繳費check-in 取得線上開門連結，不然就要提這行李罰站在大門口敲門沒人回、線上客服也不回應的狀態。線上checkin 還要填一堆資料跟信用卡付款稅。 早餐家庭式自助吧，補菜有點慢，該有的都有算豐富，基本上吃飽沒問題，口味ok，值不值得就見仁見智。 住宿就兩層樓沒有電梯，二樓要小扛行李，木地板晚上走路會比較大聲。 這次住豪華雙人房，房內住宿沒什麼大問題，浴室整潔。有些房型還有小沙發算大的。”

“Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a……