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“Property needed a deep clean. I sneezed a lot and had black dust come out of my nose. Heating didn’t work sometimes and the room was quite cold. I booked through Expedia and check out said 11 am and I wasn’t told any check out time by the owner. On the morning of check out a cleaner knocked at the door and we shouted we were still inside. I popped to the loo and finished packing my back when the cleaner knocked again which I thought was odd so I double checked on my emails and then clarified the……

“Brilliant place to stay as a family, very clean and lovely place to stay, location by a private farm in the sticks you’re surrounded by grass, views, water and horses it’s beautiful. Great size accommodation and with modern kitchen and bathroom making staying here great. Located close to mainly areas, Beamish, Newcastle, Durham etc. Can’t recommend this place enough a lovely cozy warm stay.”

“We were visiting Ushaw House and this cottage is perfect location for there, Durham and surround area. Great shower, comfy bed. Easy parking outside your door. Lovely village and great pub. The Bay Horse. Thanks to John the owner for the recommendation ”

“This cottage is in a lovely costlie village in a fantastic location with every thing you need”

“1. Getting difficult to.find the exact location of property, its helpful if mentioned the building name. 2.Whole night struggled to run the heating but didnt work survived without heating. 3. Wifi id provided not available in the premises. ”

“Gareth was a superb host. Great communication, easy to find with the instructions. Superb location and an amazing place with everything you need. ”

“cottage could do with a good clean but other then that it was brilliant .”

“Was there for one night for work. Crack in side of bath, kitchen had very basic utensils.the apartment stank of cigarette smoke . Was only there as hotels were shut so wasn't expecting the lap of luxury but it was way below standard for money.”

“Cant not fault the place. Its was clean, easy to gain access with it being unmanned, shops near by for food. Will stay again if in the area.”

“Overall a great property in a great location within the village- plenty of space for us all and the kitchen area was great social area for us all plenty of storage We were lucky with the weather so was nice sitting out in our little space outside!”

“13 ladies all had a fabulous time from start to finish. Fantastic place to unwind and forget about home life for a few days. The beds were so comfortable. House was amazing!! Loved every minute of our stay would highly recommend to family and group bookings!!”

“Beautiful house, super clean with all the amenities you could wish for. There is no WiFi however. The host said there was internet through the telly but there wasn’t and he then stopped communicating whilst we were trying to sort it out.”

“At the last minute (day before) my accommodation was cancelled & I was given 2 alternative options, given the lateness I opted for one, it was good, but the instructions to enter underground car park & accommodation was extremely very poor, resulting in me getting very stressed & having to phone the letting agent, wasn't happy at all, they apologised & said they'd get back to me, after they read the instructions of an email I got, still awaiting their reply. Disappointed”

“Lovely, clean and well equipped cottage with great views. Good walks from the door and pubs near by. Would definitely go again. ”

“Really good customer service, the yurt was very comfortable. Good sites nearby to drive to (not walking distance).”

“amazing 3 night stay . really cosy cottage very close to the sea front. would definitely return .”

“Great spot for exploring the county side and beaches. Very quiet with a great cafe nearby.”

“Easy to find location with hotel parking and NCP parking close by. Staff were very friendly and helpful. Hotel had put on a late night bar with karaoke for after the Take That concert and it was great fun. Breakfast was excellent.”

“Within easy distance for Beamish which was our reason for staying ,comfortable ,friendly staff .”

“Lovely hotel, staff friendly and food on site was lovely. Quick service and nice environment. Certain parts of the building are quite run down and need fixing, I.e. health club ceilings visibly damaged and in a state of disrepair in areas but overall didn’t detract from experience. ”