Carsington Castle Hotels

"Excellent stay at this hotel for 17 of us - good clean and well appointed rooms; breakfast was fresh and replenished regularly, and the staff were very helpful - all at a very reasonable cost."

"Breakfast was very nice but could have been hotter at 8.30am Very clean rooms, towels lovely and soft on heated rail. Parking outside was fine. Location great spot next to park and nezt to railway station."

"We really enjoyed our recent overnight stay. We were three adults and one child in an executive room with one kingsize bed and two proper single beds, (i.e. not sofa beds or guest beds). We enjoyed the breakfast and the pool, sauna and steam room. The water temperature in the pool was lovely. The only negative was that the lift was out of order when we were checking out which was challenging for my elderly father as we were on the top floor. "

"There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid. Hotel in general needs a good update as has loads of potential."

"Hotel bars, restaurants, reception were well maintained and modern. Bedrooms a little out dated and worn."

"The rooms are spacious, but a bit dated. The mattress was hard for me. The bathroom needed tiles fixing, the shower was powerful and pleasant. We booked dinner at 7.30 pm waited for our simple grilled chicken almost an hour, no one informed us until we asked what is going on. The breakfast was shambolic -£24 per person and barely any food available, no pastries, we waited for fried eggs as they run out. The employees available as breakfast hosts were not welcoming and engaging at all, so disappointing. Overall not good value for the money."

"Hotel was lovely but breakfast was disappointing. Outdoor Lido excellent."

"All in all good but pool temperature quite low and you could do with replacing some of the fixtures in the pool as you can see lots of rust and debris buildup as well as on some tiles in the pool . Some staff VERY attendant but many NOT The only “IMPROVEMENT” since take over from Champney’s is only the new bath robe and Elemis products. For price you pay it’s OK for 1 night BUT it’s in need of improvement desperately "

"good and what it said on the tin"