Bonsall Castle Hotels

"Bedding had a hole in it bed not comfy no were to put anything no tables or anything nothing to make a hot drink with unless you went back down to reception no parking had to pay 24 pounds for parking which then had to wak around to the hotel "

"Friendly helpful staff, excellent wheelchair accessible room and decent selection at breakfast "

"Lovely hotel in central area of Sheffield close to everything. Staff amazing. So friendly and professional. Lovely rooms. Highly recommend"

"The staff were friendly, the room was clean, and the price was reasonable, including a buffet breakfast and a convenient location near the restaurant."

"Clean helpful.staff and restaurant food was quick.and delicious "

"Another good stay. Breakfast excellent."

"Hi, nice hotel, friendly staff, room wasn’t serviced/cleaned for our overnight stay. Great location."

"Room was very clean and well equipped. All the staff were very friendly, the spa facilities were excellent and the breakfast was delicious "

"Pros: parking and good central location. Well priced. Cons: tired and dated rooms. Too warm despite turning the thermostat right down. Helped by opening window but loud road noise so not ideal. No bottled water in the room. Got phoned by reception at 7.15 am to come to our room to access the safe and retrieve the passports of previous guests! Not the wake up call I wanted on what was supposed to be a relaxing weekend. Staff member was lovely and very apologetic and offered us free breakfast. nice gesture but not one that was of any use to us. Check out the following day - no questions asked about our stay - I had to ask who I could give feedback to. Just not very interested and no other compensation or gesture for poor stay offered. Won't be back!"