6/10 Okay
Edwin
Traveled with family
Jun 7, 2024
We always like to stay at the Embassy suites because of the extra space in the room, breakfast and dining. That part was great but when I was trying to use the guest laundry, the machine ate my quarters but it did not work. I went talked to the front desk but staff at that time told me that there is nothing they can do due to the laundry facility is run by the 3rd party. I would think that since the facility is at the hotel premise and they should put the sign up so that other customer would know that it's not working. I lost about 2 dollars and could not do laundry which is other reason why I would stay at Embassy suite. Dining experience was great. The staff was very attentive and great service.
Edwin
Stayed 3 nights in May 2024