“The housekeeping service was inconsistent. One evening, one out of our 3-bedroom villa was missed. No body lotion was provided in any of the 3 bedrooms. No towel was provided in the powder room in the living /dining area and there was no phone there. However the beachfront villa was very nicely located in front of the pristine sandy beach.
The service personnel were all very friendly and hospitable. The segregated breakfast room for villa residents was nice. Special menu was provided.”
“Mr. Lai was the best host! Rooms are clean and comfortable with great A/C. Mr. Lai responds to your requests in a timely fashion. The rooms are very private, and you can use the kitchen anytime you’d like. As a solo female traveler, I felt safe, comfortable and well taken care of. The neighborhood is quiet and peaceful.”
“Extremely disappointed the hotel not possible providing the advance booked supreme class seaview room type at the first three days, due to the room being occupied by others, though the reception officers keen offering alternate room. Outcome, my family had suffered from staying at a down-graded smaller size seaview room during the first three day and returned to the booked supreme class seaview room only at the last 2 days.
Time lost for change rooms leading me quite poor travelling experienced……