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"From the moment we arrived, the service at the Shangri-La Hotel was nothing short of outstanding. The team could not have done more for us if they tried. We never once had to open a door or press an elevator button ourselves — every detail of our stay was thoughtfully taken care of. They kindly froze ice packs for my medication, which was greatly appreciated, and when they learned it was my birthday, they surprised us with an upgraded room. To make the day even more special, they sent a beautiful gluten-free birthday cake and balloons to our room — such a thoughtful and personal touch. Every single member of staff went above and beyond to make our stay memorable. The hotel itself is stunning, and the location is simply fabulous. We cannot recommend the Shangri-La Hotel highly enough and will definitely stay again."

"Great staff and location. "

"Best hotel ever! This place ooze's luxury. The service is impeccable, the rooms are big, cleaned twice daily and the staff are so friendly and attentive. Couldn’t rate this hotel anymore. It is pricey for a week stay but it’s worth every penny! "

"Expensive! but totally WORTH IT"

"My wife and I had a wonderful experience during our stopover in Dubai. The hotel was beautiful with friendly and attentive staff who provided top notch service. It was close to both the airport and some very good restaurants. Our room was clean, modern, and spacious. I'd absolutely stay here again."

"Friendly staff, we could check in early at no additional cost. Outside bar very nice. Would definitely stay again. "

"المنتجع رائع جدا ويماثل مستوى أتلانتس "

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"Didn't use the pool so can't comment "