“Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile.
The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an……
“La habitación familiar era perfecta, las instalaciones modernas y el servicio del personal muy bueno. Lo único que necesita mejorar es la limpieza, tienes que pedirles que hagan y estarles diciendo, un día solo cambiaron las bolsas de basura y no hicieron las camas, ningún día lavaron los trastes, y a veces dejaban una cama sin hacer”
“There were a few issues with the room, safe wasn't working on our arrival but staff fixed it quickly. The room was in need of some TLC just a few tweets and it would have made all the difference. IE: more cooking utensils, a microwave and a toaster.some extra plates and cups etc. The room also just needed a good clean as was dusty but minor issue. Staff were friendly and helpful. Entertainment would be great as in the evening if you want to stay in thereis just music in the background and you……
“Amazing new beach front boutique hotel. Staff were very friendly and helpful . Best location in Tivat in terms of beach. Hotel’s beach club was unmatched in the area, amazing”
“We have had a wonderful time at Casa Manor.
Customer service is excellent, nothing too much trouble at all.
Perfect location, great rooftop area and fantastic breakfast and dinner! Thank you for a wonderful stay.”
“Superbe expérience, nous avons été surclassés en One Bedroom sea view first line. L’appartement et la vue étaient superbes. Communication facile avec le staff et la plage The Chedi est très bien. Le site dans l’ensemble est une très belle découverte. Le seul point c’est de ne pas proposer de petit-déjeuner à l’hôtel moyennant un supplément.”
“With the exception of the location and staff Luka and Belen, the stay was not what I expected. Immediately outside the front of the apartment was not attractive, there was a puddle of dirty water and a delivery for a local restaurant/hotel, there was no working TV, the electric went off twice and the WiFi had to be used from a nearby restaurant. Disappointing.”