“I’ve come every year, and this year was a drastic change.
The service is horrible. No towels were left to use to lay and take a swim by the afternoon.
They also did not notify us of a wedding prior to our booking that would be taking the pool and dinner services away.
I forgot to mention…. 3 pm is check in and our room was not ready until after 5 pm.
Jamila, at the front desk, was fantastic and listened to our every need and made it worth staying. But, I am never coming here again.”
“La habitación familiar era perfecta, las instalaciones modernas y el servicio del personal muy bueno. Lo único que necesita mejorar es la limpieza, tienes que pedirles que hagan y estarles diciendo, un día solo cambiaron las bolsas de basura y no hicieron las camas, ningún día lavaron los trastes, y a veces dejaban una cama sin hacer”
“The view was simply amazing. Requested daily housekeeping which was great. Small kitchenette handy. Note no lift. Also free parking outside but road surface dusty meaning shoes dusty when entering room.”