“Customer service was very hit and miss. While some staff were friendly and professional, others seemed uninterested, often offering no greeting or smile.
The complimentary boat service to the port was poorly managed. We arrived at 6:50 pm, within the advertised 6:00-7:00 pm operating hours, but the boat had already left. The next day, we arrived before 6:00 pm and it was already full. 2 friends of the skipper pushed their way to the front and jumped on the boat so we ended up squeezing onto an……
“Établissement joli tout neuf et très joliment décoré …. Mais !! Emplacement trop loin de la mer,heureusement on a un accès à 2 plages privées . Tout le tour de l’hôtel est en travaux ! Vous avez le bruit des marteaux piqueurs en boucle …Ce qui nous a vraiment déçu c’est le niveau de service ! On nous met a disposition des pantoufles en coton comme dans tous les hôtels de standing ! Et bien dans celui là on vous les fait PAYER ! Il faut les rendre pour que l’hôtel les lave et les remet en……
“La habitación familiar era perfecta, las instalaciones modernas y el servicio del personal muy bueno. Lo único que necesita mejorar es la limpieza, tienes que pedirles que hagan y estarles diciendo, un día solo cambiaron las bolsas de basura y no hicieron las camas, ningún día lavaron los trastes, y a veces dejaban una cama sin hacer”
“Ollie’s is a beautiful, brand-new hotel! The front desk staff were exceptionally kind, welcoming, and helpful throughout my stay. I had an issue with the air conditioning on the first night, but it was addressed very quickly, and I was able to enjoy the rest of my stay without any problems.
The restaurant was also excellent, and the food was absolutely delicious. Overall, I had a wonderful experience and will definitely be back. I highly recommend Ollie’s!”