“No Mountain View as stated for BOTH rooms . Receptionist spoke hardly any English and we had to communicate in our limited French !!
3 times we had to get the room keys reset as it locked us out of our rooms .
Trying to complain would of been a waste of time due to the language barrier”
“This was my third stay at the Mercure Airport City Hotel in Mulhouse, which makes this experience particularly disappointing. My previous two stays were very good, and I specifically returned because of those experiences and the excellent spa facilities.
Unfortunately, this stay was completely different. After driving for several hours, I requested a room away from the lift. The first room I was given already had other guests inside, which I consider a serious security and privacy issue.
I……