Eastbourne Chalets

"The staff were very helpful and polite. Parking on site was an added bonus. The room needs a make over, rip in carpet by ensuite, window frames on inside /outside are a bit rotten. But bed was extremely comfortable. "

"Stayed for a couple of nights on the top floor. Whilst a little tired in areas, this didn't affect the comfort of the room. Excellent value especially when treated to wonderful sea views. Didn't eat at the hotel as it was a celebration visit so food not needed therefore can't comment. Our friends paid almost 10x more for the hotel up the road .... I bet they didn't sleep any better than us!"

"Lovely comfortable boutique hotel. Helpful friendly staff. Perfect location . Good breakfast Repeated visits here will be back "

"Very helpful staff, easy access, close to the beech and the price- more than enough for a short stay"

"We would like to express our gratitude for the outstanding service Mr Ajmal (shift manager) provided. His professionalism, responsiveness, and commitment to ensuring a pleasant stay for guests like us is much appreciated. Thank you for making our stay so enjoyable!"

"It’s quite suspicious and full of amenities to be honest I didn’t need to call once to reception because everything was upto mark"

"The hotel is well kept and pleasant to be in. the staff are polite and helpful."

"Can't complain about the hotel. staff were polite and friendly and it was a reasonable stay. Like a lot of hotels around the UK, they do look tired . the communal areas such as the reception and bar were ok and so where the rooms but could do with a makeover. Something to note, like other hotels, parking is awkward and you may not be able to park outside the hotel. "

"The staff were one of the most welcoming we've ever experienced in a hotel.Leanne was a gem & couldn't offer enough help.Ashley was a very helpful & chirpy Duty Mgr.Louis was a Mgr who turned his hand to anything that needed to be done in the hotel & really cared about staff & guests.Our room very clean & the bed extremely comfortable.We were given a sea view on the side of the hotel.Some suggestions that I discussed with hotel staff were:need for bedside lights & more than 2 plug sockets.Internet connection in room was very sketchy but strong in reception.Self-service continental breakfast was more than adequate.Choice of cereals,fruits,yoghurt,freshly warmed pastries,toast & spreads.Wide choice of coffees from a machine & a choice of teas.Plenty of seating available.There is an elevator. Considering we stayed during a busy Bank Holiday weekend,we still managed to find a parking space every day.Street parking outside the hotel is free 6pm to 8am.The hotel provided parking vouchers for 3 hours parking at a cost of £2.20 per 3 hours outside of these times (subject to number of tickets allocated to the hotel by the council).Unfortunately,the council had not provided enough vouchers to cover the holiday weekend.Although not their fault,the hotel was very apologetic.If vouchers are unavailable,parking is payable via a phone app at a higher cost,although cheaper than areas closer to the pier/town(about 10-15 min walk).Free road parking is available in streets away from seafront."