Gatlinburg Chalets

"The site noted the pool and hot tub down only until the end of February. Both were closed. I booked this hotel for these amenities. The front desk clerk was very rude. She demanded we move our car without asking if either one of us had a disability that impeded our walking. It was parked in a regular parking spot and not in the way of any other vehicles. When we declined to move it she basically threw our room keys at us. "

"Great location, property is lacking on some maintenance. Breakfast used to be scrambled eggs, sausage and biscuits and pancakes, now a cheaper hard boiled egg, sausage and biscuits. "

"Dirty, had to issue door key everyday, says mountain view but was not, just a view of tiny hills. Had to walk a mile to get breakfast. No parking. "

"Extremely nice hotel with friendly staff and in a great location! The room was spacious and very nice with very comfortable beds, Nespresso machine and a large marble shower. Walkable to downtown Gatlinburg. Would definitely stay here again in the future."

"Didn’t use internet, air conditioning good"

"The access to the amenities was great. Room was nice and clean. Only downsides are that the parking is 15.00 website states it’s free. The balcony door does not lock. Other than that I had a great time and will revisit again. "

"Super clean room and very walkable to town"

"Complete false claim of “Top Rated Breakfast”. There were tiny muffins, 3 packs mini donuts, pop tarts, tiny yogurts and small boxes of cereal. Not even a nice continental breakfast was offered. We have early morning tournaments and this was my daughters opportunity to get something to eat before starting her busy day. This is completely false advertisement. "

"Good breakfast!"