“Room was NOT air conditioned. Checked in after staffing hours and while I spoke with a nice lady who tried to help, she was unable to get me a different room. She stated her colleague would have to call me back. Two hours later, he still had not called. Too hot to sleep. We had the windows open but that did not help. In addition, the area was too loud with traffic and people to keep the window open. I finally had to book another hotel. Expedia was able to assist me with a full refund. So, if you……