English Riviera Chalets

"Room was clean "

"it was okay nothing special "

"Fantastic second stay at the Hotel. Staff and food was excellent and we look forward to returning soon."

"Over all it was a very nice stay! Sleeping was very difficult due to Paper-thin walls! The maid often left things about the room, crumbs on the floor so the floors weren’t vacuumed. I had to repeatedly, every day ask for the same items i.e. coffee, brown sugar, washcloths,etc. However, the staff are 5-star!!! Breakfast was good. It takes forever to get drinks at the bar, or through to the bar for room service food! Cleanliness could be better. Fantastic views!"

"My room was cleamed every day towels changed and bed made"

"Lovely friendly recetion staff. We stayed in a quiet ground floor room with our dog which was very large and had seaviews. We were close to entrance to garden and the bar/ restruant. Car parking is £9 per night. Breakfast is a buffet with good choice for £12.50 pp. They also do dog food. Location is great being few minutes from sea front and restruants. Town centre is about 15 minutes walk along the beach. Torquay is lovely but we also visited Paignton nearby which we found had more going on. There are lots of walks for dogs in and around the area. The hotel was great although a little tired. Backs onto a bowls club and crazy golf and gardens. "

"Im blue badge holder and was asked to pay £15 a night asked staff to cha ge our bedding just turned it round came back with body rash"

"We had a great stay the staff were fab nothing was too much trouble. We will definitely be returning to the Hotel again. The facilities were first class and attention to detail was exceptional"

"Ibis did not provide breakfast on day 1 and we had to go next door to the sister hotel Mercure. Following day Ibis was supposed to provide breakfast but when we went down tables hadn't been cleared and there was little food. We were told there was a problem with the kitchen and we had to go next door again to the Mercure. That night we went to the bar and it was covered in dirty glasses and the girl behind the bar was barely coping. They seem to have a shortage of staff or at the very least issues."