"Everything about our stay at this hotel was excellent. From the communication, to the welcome we received and our wonderful room. It was all fantastic. We had no idea when we booked that we had actually booked The Level. This was like a small hotel within the hotel. It gave us access to a beautiful terrace and breakfast just for people on Level 6. There were snacks, beers, wine and soft drinks available at no cost from 11-8pm every day. Then between 5&7pm there was a wider array of food and drink on offer for no extra cost. This was such a lovely surprise and we did use it but no one seemed to abuse it which was lovely. The staff were beyond helpful and kind which was a joy after a very stressful journey there due to train issues. Granada is beautiful and this hotel was the icing on the cake for us. We would heartily recommend. "
