Search Inns in Grand Haven

"Excellent stay, very nice hotel "

"Yes"

"Used their parking $29 per day, hot tub was out of order which was disappointing, did not eat at the on-site restaurant. Staff was very friendly."

"I accidentally booked accessible room. I notified staff a few hours before my arrival and was told they would hold correct it. I checked in, assumed it was corrected and got to my room only to find it was an accessible room. I was too tired to fight it. I also had to stay on top of it for the correct amount to be posted to my credit card. All in all, it was a very expensive stay - $730 for two nights plus two nights of parking. I don’t feel that it was worth the amount paid. "

"Everything was great"

"Breakfast was really sad. Nothing was hot. "

"The place was clean, rooms were spacious enough, staff were very courteous. It was very quiet"

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper would float back up. The worst part was the shower. The drain was so slow that the water from the shower rose above my ankles while showering. I had to stop my shower several times because I was worried it would overflow onto the bathroom floor. It’s hard to feel clean when water you are washing your body with is rising up over your feet and ankles. While the building itself looks impressive, our room and overall experience with the staff was disappointing. We had stayed at the Marriott across the street six months earlier and were much more impressed with the staff and room, even with being on the 3rd floor. We have no desire to revisit the Grand Amway again. "

"I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation! "