8.6/10 Excellent! (503 reviews)
They emailed asking for my eta and phone number to send me a text when unit was ready but no one ever texted or responded to my email follow up. I wouldn't have minded, but they offered this to me but then didn't uphold. Turns out they're not open on Tuesdays, so they have you use a courtesy phone on the wall, give you a code to get a key out of the box (where there are several other welcome envelopes so they could easily get taken by other guests), and then they ask you to read your credit card aloud over the phone outside on a porch of a little closed office.
The unit we had was ok. The pictures are much nicer than in person. The blankets were as thin as an average bath towel. The ac blows DIRECTLY on you so I slept upside-down in a hoodie every night. The murphy bed mattress is the quality of a sofa bed. The tv remote was not the correct remote. I called the desk and she sent over maintenence, and the guy was just kinda like well yea that's the wrong remote, and we were like correct this is why we called... Not that we spent a ton of time watching tv in Maui but it's not crazy to expect the remotw in your unit to work.
The location is pretty far northwest even though it says Lahaina. It's basically Kapalua. There is a grocery store up the road and it's a stone's throw from the beach which was great. Washer and dryer were clutch!
Not sure I'd stay here again but it was affordable and fine.
Reviewed on Nov 10, 2025
