Idaho Falls Castle Hotels

"Nice and clean for an older place. Would stay again!"

"I was surprised to find out they had made to order omelets in the morning. Barbara cooked them to perfection!!"

"Great place for a quiet stopover on way to Utah. Adequate breakfast."

"AVOID THIS HOTEL. Save yourself the trouble, and pay $20 for a better place. How I wish we would have done that. There are so many issues, not sure where to start. I will just list them off: One of the exterior doors didn't work. The room we reserved (double "queen") had full beds, not queens. The bathroom door was replaced with a janky barn door that didn't stay shut, and didn't have a lock. And it was done very, very poorly. The shower water was luke warm. They have no pack and plays for kids. They never brought us extra bedding that we requested for our baby to sleep on. The phone didn't even work to call the front desk. Whoever was working on the night of April 16 was too worried about getting off work to help us. There is no sound proofing between rooms. The WINDOW on the second floor opens wide up, nothing, not even a screen, to stop someone from falling out! Truat me, I could go on. The one decent thing was a warm pool, but that doesn't make up for how ridiculous our experience was. We seriously considered packing up in the middle of the night and going to another place. I will never stay here again, and would never recommend this place to anyone in good conscious. You and your family deserve better."

"Not the cleanest and certainly did not feel safe as doors that shouldve been locked were not. They had some push handles held open by zipties. Nobody working to check you in or out. It was all automated with some lady in some other country"

" Rey happy with this hotel. Very nice, clean and conveniently located near the freeway. Check in was efficient and the staff was very friendly. The burger at the restaurant was really good. I will definitely stay here again. "

"Very secure and nice accommodations in the room. Will stay again."

"Some guy who refused to give his name, supposedly its Mark when we got hotels.com involved, and acted like he was a manager of some sort was a complete low-life jack-wagon. He refused to honor commitments for housekeeping, got very judgemental when i said there were problems with the room after a juvenile stare down because he needed his to swing lower. And the room was not clean. I get its a "mature hotel", but clean it the right way. Its ovbious that since our last stay the hotel has aged 20 years in the space of 4 years. Back to Mark.... Honestly that SOB had the WORST hospitality demeanor ive ever encountered. He then proceeded to talk down to my wife, call me a liar behind my back, then canceled the rest of our reservation with out our knowledge. When i heard how poorly he treated my wife, i was halfway down the hall to cave in his ugly face with my heel. The breakfast was tasty, but meager portions. Again, not like our last stay. The night front desk person was very nice when we checked in. Mark is a terrible "manager" and i will never recommend this hotel. STAY AWAY FROM HERE. They dont care about you, only your money. Mark needs to be fired with extreme prejudice."

"Room was clean and staff was friendly. There is a bit of construction still going on in this building but it didnt effect our stay. "